Tamara Lupoloff
Self Employed
Las Vegas
1
Language
46
years of professional experience
Dynamic Property Manager with a proven track record at Self Employed, excelling in tenant relations and payment collection. Leveraged strong customer service skills to enhance tenant satisfaction, achieving a 95% retention rate. Expertise in property inspections and maintenance scheduling ensures optimal asset performance and operational efficiency.
Work History
Flight Attendant
27 Years- Ensured passenger safety by enforcing FAA regulations and conducting thorough preflight cabin checks.
- Delivered attentive in-flight service while resolving passenger concerns with professionalism and calm judgment.
- Administered emergency procedures, including evacuations, first aid, and security response support.
- Coordinated cabin readiness through accurate inventory checks and timely preparation of service items.
- Communicated flight information clearly through announcements, safety briefings, and crew coordination.
- Assisted travelers with boarding, seating, special accommodations, and baggage stowage.
- Mentored newer crew members on service standards, emergency protocols, and customer care expectations.
- Maintained compliance with company procedures, aviation regulations, and premium hospitality standards.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
- Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
- Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Supported team morale through effective communication skills that fostered cooperation among diverse crew members under various circumstances.
- Answered passenger questions and provided solutions to issues arising during flights.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Provided comfort to anxious travelers through active listening, empathy, and reassurance during turbulence or other flight challenges.
- Resolved passenger conflicts and medical emergencies during flights.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Ensured safety and comfort of customers onboard aircraft.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
- Educated passengers about emergency equipment usage during safety demonstrations, ensuring comprehension of critical procedures.
- Assisted passengers with disabilities by providing wheelchairs and supporting throughout airport to provide excellent customer service.
- Assisted unaccompanied minors throughout their journey by providing supervision and engaging them in age-appropriate activities or conversation.
- Coordinated with ground personnel to resolve any issues or discrepancies in a timely manner, maintaining smooth operations.
- Prepared cabin for arrival by cleaning surfaces, restocking supplies, securing loose items, and ensuring overall orderliness.
- Managed inventory effectively, ensuring that all necessary supplies were available for each flight, while minimizing waste and costs.
- Collected trash, tidied up aisles and wiped down surfaces during and in between flights to keep cabin clean.
- Ensured timely departures by assisting with boarding procedures and efficiently stowing luggage.
- Streamlined the boarding process by assisting passengers with seat assignments and providing clear directions during busy flights.
- Relayed updates and information to passengers after confirming key details with pilot.
- Facilitated efficient meal services by accurately taking orders, serving food quickly, and managing dietary restrictions or special requests.
- Elevated onboard sales revenue by effectively promoting duty-free products and conveying the benefits of loyalty programs.
- Enhanced onboard sales of duty-free products by providing knowledgeable recommendations and efficient service.
- Enhanced passenger safety and comfort by conducting thorough pre-flight checks and cabin preparations.
- Trained new flight attendants, equipping them with skills needed to maintain high service standards.
- Assisted in managing passenger conflicts with diplomacy and professionalism, maintaining peaceful cabin environment.
- Improved flight attendants' response times to passenger calls by implementing more efficient workflow.
- Improved team morale and efficiency with proactive communication and coordination during in-flight service.
- Assured timely departures by efficiently completing all pre-boarding tasks.
- Maintained clean and orderly cabin environment throughout flights, enhancing overall passenger experience.
- Facilitated smooth communication between cockpit crew and passengers, ensuring all instructions were clearly conveyed and understood.
- Collaborated with airport personnel to resolve boarding and disembarking delays, minimizing inconvenience to passengers.
- Cultivated positive and welcoming atmosphere, making flights more enjoyable for passengers.
- Increased customer satisfaction by providing high-quality service and attending to passengers' needs with empathy and professionalism.
- Assisted passengers in finding their seats and storing carry-on luggage, ensuring swift and organized boarding process.
- Boosted passenger loyalty through personalized service and attention to detail.
- Reduced anxiety for passengers during turbulence by providing reassurance and clear instructions.
- Conducted safety demonstrations before each flight, enhancing passengers' understanding of emergency procedures.
- Ensured compliance with federal aviation regulations during all flights, contributing to airline's outstanding safety record.
- Solved in-flight emergencies calmly and effectively, minimizing passenger distress and ensuring safety.
- Collected and reported feedback from passengers to airline management, contributing to continuous service improvement.
- Used excellent customer service skills in addressing passengers' needs.
- Demonstrated knowledge of aircraft safety features and emergency equipment.
- Completed pre-flight safety checks to reinforce passenger safety.
- Assisted passengers in boarding and deplaning aircraft.
- Monitored cabin during flights and responded to passenger inquiries or issues.
- Collaborated with flight crew to maximize smooth and safe flights.
- Responded to passenger emergencies to provide first aid.
- Advised passengers of flight regulations to maximize safety and security.
- Answered passengers' questions about flight, aircraft and destination.
- Welcomed passengers aboard and provided overview of safety procedures.
- Performed pre-flight cabin checks to maintain operational safety equipment.
- Supported passengers with special needs and provided assistance to wheelchair passengers.
- Offered personalized assistance to children, elderly and passengers with special needs.
- Delivered food and beverage service, reading material and other in-flight services.
- Assisted passengers with storing luggage and helped locate seating.
Property Manager
3 Years 9 Months- Managed tenant communications, lease inquiries, and issue resolution to maintain smooth daily operations.
- Coordinated property inspections, maintenance requests, and vendor scheduling to support asset upkeep.
- Prepared lease documents, notices, and rental records with accurate, organized filing.
- Monitored rent payments, delinquencies, and account activity to protect cash flow consistency.
- Oversaw move-in and move-out processes, including unit readiness and key handoff procedures.
- Addressed repair priorities by assessing property conditions and arranging timely service follow-up.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Coordinated with legal counsel to resolve tenant disputes.
Consignment Store Owner
3 Years 1 Month- Managed daily store operations, including inventory control, merchandising, and customer service.
- Analyzed sales trends to adjust product assortment and improve stock turnover.
- Negotiated with suppliers to secure favorable pricing and maintain reliable inventory levels.
- Implemented sales promotions to increase customer traffic and support revenue growth.
- Supervised cash handling, opening procedures, and closing procedures with accuracy.
- Resolved customer concerns promptly to maintain satisfaction and repeat business.
- Monitored store performance and refined workflows to improve operational efficiency.
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
- Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
- Increased store sales by implementing effective marketing strategies and attractive merchandise displays.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Cultivated a positive work culture that fostered teamwork, open communication, and continuous improvement among staff members.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Improved store efficiency through proper staff scheduling, task delegation, and timely performance evaluations.
- Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
- Optimized product positioning within the store layout to increase visibility of key items resulting in higher sales conversions.
- Managed day-to-day business operations.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Fruit Farm Owner
13 Years- Managed crop and livestock production schedules to maintain consistent farm output.
- Oversaw soil preparation, planting, irrigation, and harvesting operations for seasonal demand.
- Coordinated equipment maintenance, repairs, and safe field operations across daily workflows.
- Negotiated supplier purchases for feed, seed, fertilizer, and farming materials.
- Maintained financial records, budgets, and inventory controls for farm operations.
- Supervised seasonal labor and assigned tasks to support planting and harvest activities.
- Implemented sustainable practices to improve land use, resource efficiency, and production consistency.
- Oversaw farm maintenance ensuring all structures/equipment were kept in good working order to prevent delaysdowntime.
- Maintained accurate financial records for budgeting purposes, enabling informed decision-making regarding operational investments.
- Managed farm operations for optimal efficiency, streamlining processes and reducing labor costs.
- Cultivated strong relationships with suppliers to ensure timely delivery of high-quality seeds, fertilizers, and other essential inputs at competitive prices.
- Recruited trained, and supervised seasonal staff to ensure proper care of crops, livestock, machinery maintenance tasks during peak periods.
- Collaborated with agricultural extension agents to stay current on industry best practices, regulatory changes, and emerging technologies.
- Created a positive work culture that attracted and retained high-quality employees, resulting in low staff turnover rates.
- Conducted regular assessments of land quality through soil testing methods resulting in better-informed decisions about crop selection/planting schedules.
- Enforced proper storage of crops, fertilizers and materials used in agricultural production.
- Maintained and repaired various farming equipment.
- Utilized chemical and non-chemical methods to protect crops from weeds and pests.
- Identified, isolated and treated diverse pests and diseases in crops and livestock.
- Visited fields regularly to inspect and estimate maturity dates of crops and damage due to weather.
- Selected and purchased supplies and equipment such as seed, farm machinery, and livestock.
- Trained and supervised farmhands in proper use of farm equipment and safety protocols.
- Coordinated inventories of seeds, chemicals, plant nutrients and tools to achieve business targets.
- Placed supply orders, restocked supplies and merchandised products for purchase by customers.
- Performed repairs and preventive maintenance on equipment and property.
- Maximized operational profits by closely inspecting crops, assessing quality, and identifying problems such as disease or insects.
- Oversaw cultivation and harvesting of over 300,000Number pounds in lychee, and dragon fruit crops each year.
Paramedic
4 Years 2 Months- Assessed emergency scenes and stabilized patients using advanced life support protocols.
- Administered medications, oxygen therapy, and cardiac monitoring during prehospital care.
- Operated ambulance equipment and navigated to incident locations under urgent conditions.
- Documented patient assessments, treatments, and transport details for accurate medical records.
- Communicated effectively with dispatch, hospitals, and fire personnel during emergency response.
- Prioritized patient care decisions while following county protocols and safety procedures.
- Assisted with lifting, moving, and securing patients for safe transport.
- Maintained readiness of emergency medical supplies, equipment, and vehicle inventory.
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
- Transferred patients safely and securely to medical facilities for continued care.
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Ensured patient safety by adhering to strict protocols for proper lifting techniques, equipment use, and infection control.
- Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
- Responded to daily emergencies and worked alongside firemen and EMTs.
- Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.
- Streamlined patient handoff processes at hospitals by clearly communicating relevant information to receiving staff, ensuring seamless continuity of care.
- Participated in ongoing professional development opportunities such as conferences or workshops to stay current on best practices in pre-hospital emergency medicine.
- Increased survival rates with rapid recognition of life-threatening conditions and swift initiation of appropriate interventions.
- Coordinated with other emergency services personnel such as police officers and firefighters during complex incidents for optimal scene management and resource allocation.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Administered fluid replacement via IV, IO, and IM to replace fluid volumes and correct electrolyte imbalances.
- Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
- Promoted health equity within the community by offering culturally sensitive care to diverse populations while respecting individual preferences or needs.
- Managed challenging or combative patients using de-escalation techniques and appropriate physical restraints when necessary, prioritizing safety for both the patient and medical team.
- Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
- Educated patients and family members on medical treatments and therapies for informed support.
- Dispensed medications and monitored patient responses for adaptive treatment.
- Stayed in constant communication with patients to continuously maintain care and comfort during transportation.
- Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
- Restocked ambulance with proper equipment such as vents, ET tubes, medication, and IV pump tubing to maintain optimum inventory.
- Maintained patient care, treatment and medication documentation for accurate, up-to-date clinical records.
- Performed thorough vehicle inspections before and after shifts to maintain operational readiness and ensure compliance with state regulations.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Safeguarded ambulance equipment through regular inventory checks, cleaning routines, and reporting any damaged items for replacement or repair immediately.
- Provided critical incident stress debriefing to fellow emergency medical services personnel following traumatic calls, fostering a supportive work environment for all team members.
- Communicated with treatment center personnel and dispatchers to provide information about situation, arrange reception of victims and receive instructions for further treatment.
- Reduced response times by maintaining thorough knowledge of local geography and navigation routes.
- Supported local disaster response efforts by preparing ambulances with necessary supplies and assisting victims at mass casualty incidents or natural disasters.
- Responded to emergency calls to provide immediate and life-saving medical care.
- Transported critically ill and injured patients to nearest medical center, using advanced life support equipment as needed.
- Documented patient information, medical interventions and patient outcomes for accurate record-keeping.
- Attended training classes to maintain certification licensure, keep abreast of new developments in field and maintain existing knowledge.
- Took patient health histories and asked questions to determine cause of illness or injury.
- Operated electrocardiograms (EKGs), external defibrillators or bag valve mask resuscitators in advanced life support environments.
- Communicated patient information and updates to hospital staff for smooth transition.
- Administered first-aid treatment to reduce pain and minimize risk of complications.
- Monitored patients' vital signs to assess condition and identify necessary medical interventions.
- Inspected equipment and resolved deficiencies prior to in-service operations.
- Liaised with police, fire department and other emergency responders to manage emergency scenes.
- Provided CPR and used automated external defibrillators (AEDs) to revive patients in cardiac arrest.
- Conducted end-of-shift cleaning, sanitation and resupply of equipment to promote organized, sanitary workstation.
- Used defibrillators and oxygen tanks during patient care and transport, increasing chances of survival.
- Placed patients on backboards or stretchers to safely load into ambulance.
- Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.
Education
Bachelor of Science - Business Leadership
Skills
Property management
Payment collection
Property inspections
Customer service-focused
Tenant relations
Grounds maintenance
Rent collection
Maintenance scheduling
Violation resolution
Languages
Spanish
Native or Bilingual
Timeline
Property Manager
Self Employed
01.2023 - CurrentRead More
Consignment Store Owner
Self Employed
01.2019 - 02.2022Read More
Fruit Farm Owner
Self Employed
02.2009 - 02.2022Read More
Flight Attendant
Hawaiian Airlines
05.1985 - 05.2012Read More
Paramedic
City and County of Honolulu
01.1981 - 03.1985Read More
Santa Monica College
Bachelor of Science from Business Leadership
Read More