Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Flight Attendant
Endeavor Airlines
Minneapolis, MN
03.2022 - Current
Inspected cabins before and after flights to identify and address problems impacting flight operations, safety or passenger comfort.
Adhered to company policies regarding security measures and protocol at all times.
Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
Senior Logistics Manager
United States Army
Orlando, FL
05.2007 - 05.2023
Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Managed logistics budgets and forecasting to achieve cost-effective operations.
Developed warehouse system that provided best cost with appropriate service levels to achieve organizational goals.
SR Project Manager
Mcwglobal
Villa Rica, GA
01.2020 - 03.2022
Outlined work plans, assessed resources and determined timelines for projects.
Evaluated performance metrics for ongoing projects in order to assess progress towards goals.
Visited locations to observe operations and determine opportunities to streamline processes and achieve cost reductions.
Liaised between senior management, project team members and clients to ensure effective communication throughout the duration of the project.
Managed project scope, timeline and budget in alignment with company objectives.
Assistant Store Manager
Walmart
Locust Grove, GA
01.2019 - 01.2020
Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
Senior Property Manager
Lincoln Property
Norfolk, VA
02.2017 - 02.2019
Supervised production of annual rent, operating expense, and real estate tax adjustments.
Ensured all tenants adhered to rental agreements, lease terms, and applicable laws.
Managed and oversaw operations, maintenance and administration of properties.
Maintained relationships with tenants by providing excellent customer service and responding promptly to inquiries or concerns.
Education
Bachelor of Science - Business Administration
University of Maryland - University College
Hyattsville, MD
05-2025
Master Leadership Course
Army Logistics University
Fort Lee, VA
03-2020
Joint Command/Task Force (C3, C4I) Systems
Army Institute For Professional Development U.S. Training Ar
Fort Eustis, VA
03-2015
Skills
Flight Safety
Emergency Response Coordination
Customer Service
Cost Control
Contract Management
Logistics Management
Property Management
Staff Management
Fair Housing Mandates
Multi-Family Property Management
Loss Prevention
Customer Relations
Customer Service and Engagement
Team Building and Leadership
Hiring and Training
Scheduling Coordination
Accomplishments
Drill Sergeant
Master Instructor/Writer
Senior Enlisted Advisor
References
References available upon request.
Timeline
Flight Attendant
Endeavor Airlines
03.2022 - Current
SR Project Manager
Mcwglobal
01.2020 - 03.2022
Assistant Store Manager
Walmart
01.2019 - 01.2020
Senior Property Manager
Lincoln Property
02.2017 - 02.2019
Senior Logistics Manager
United States Army
05.2007 - 05.2023
Bachelor of Science - Business Administration
University of Maryland - University College
Master Leadership Course
Army Logistics University
Joint Command/Task Force (C3, C4I) Systems
Army Institute For Professional Development U.S. Training Ar