Summary
Overview
Work History
Education
Skills
Timeline
Server

Tamara Magnitsky

Chestnut Ridge,NY

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Solitude LTD (Harvest Moon Cafe). Recognized for boosting repeat customer rates through personalized engagement and upselling techniques. Proficient in cash handling and maintaining a welcoming atmosphere, consistently enhancing guest experiences and fostering loyalty.

Overview

35
35
years of professional experience

Work History

Server

Solitude LTD (Harvest Moon Cafe)
02.2024 - 03.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously and take-out orders by phone without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders and mange bills.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Barista: Known for creating a welcoming atmosphere. Regularly received positive feedback for remembering customer preferences and personalizing their coffee experience.

Server

Maud's Tavern
06.1997 - 08.1997
  • Worked with POS system to place orders and manage bills.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Built rapport with guests to enhance their dining experience and encourage return visits.
  • Improved dining experience by providing prompt, attentive service to guests.
  • Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Server

Chili's
06.1990 - 07.1992
  • Worked with POS system to place orders and manage bills.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
  • Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

Board Certified Holistic Health Counselor - Health And Nutrition

Institute For Integrative Nutrition
New York, NY
06-2002

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Team Oriented

Timeline

Server

Solitude LTD (Harvest Moon Cafe)
02.2024 - 03.2025

Server

Maud's Tavern
06.1997 - 08.1997

Server

Chili's
06.1990 - 07.1992

Board Certified Holistic Health Counselor - Health And Nutrition

Institute For Integrative Nutrition

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Tamara Magnitsky