Tamara Malone
Oyster Bay,NY
Summary
Proven track record of enhancing classroom dynamics at Glen Cove City School District, showcasing a blend of computer skills and a calm demeanor. Excelled in fast-paced environments at GEICO by streamlining claims processes, boosting customer satisfaction. Demonstrated exceptional relationship-building abilities as a Private Nanny, ensuring a nurturing atmosphere for development.
Overview
5
5
years of professional experience
Work History
Teaching Assistant
Glen Cove City School District
04.2024 - Current
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Maintained safety and security by overseeing students in recess environments.
- Copied, organized and distributed classroom assignments or other paperwork.
Claims Representative
GEICO, Government Employees Insurance
05.2022 - 04.2024
- Worked productively in fast-moving work environment to process large volumes of claims.
- Researched and analyzed complex claims to determine next steps and possible outcomes.
- Followed up with customers on unresolved issues.
- Improved customer satisfaction by providing timely and accurate information on claim status and resolution.
- Maintained compliance with industry regulations by adhering to established procedures and guidelines in claims handling.
- Collaborated with cross-functional teams to expedite complex claims investigations and resolutions.
- Interviewed policyholders to verify information and obtain additional details.
Private Nanny
DiRossi Family
09.2019 - 06.2023
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
Education
Child Studies
Post University
Waterbury, CTSkills
- Positive Attitude
- Computer Skills
- Relationship Building
- Calm and Patient Demeanor
Timeline
Teaching Assistant
Glen Cove City School District
04.2024 - Current
Claims Representative
GEICO, Government Employees Insurance
05.2022 - 04.2024
Private Nanny
DiRossi Family
09.2019 - 06.2023
Child Studies
Post University
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