Tamara Marshall
Norfolk,VA
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Intensive Community Outreach Services
05.2023 - Current
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials
- Tracked and submitted employee timesheets to complete for payroll processing
- Responded effectively to sensitive inquiries or complaints.
Behavior Analyst
Carrie Funn Behavior and Consulting
10.2022 - 05.2023
- Assessed patient behavior to determine correct diagnosis
- Developed treatment plans
- Provided education on mental health topics and diagnosis according to DSM-5.
Customer Service Representative
MarketSource- Target Tech.
08.2022 - 10.2022
- Created and maintained detailed databases
- Maintained customer satisfaction with forward-thinking strategies
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Online Grocery Pick-Up
Walmart
05.2021 - 08.2022
- Loaded and unloaded orders at customer's homes or locations
- Corresponded with online customers to address questions or complaints
- Worked productively with customers to meet order requirements and service expectations.
Office Assistant
Old Dominion University Civil Environment
01.2021 - 05.2021
- Maintained and updated office records, digital and physical
- Fostered operational efficiency and compliance with company policies through effective coordination
- Edited and proofread documents for accuracy and completeness.
Safety Ambassador
Aramark
10.2020 - 01.2021
- Communicated safety performance and progress to management and employees
- Developed and implemented safety policies and procedures to establish clear guidelines for safe work
- Inspected worksites, practices, and gear
- Recognized, documented, and advised on removal of hazards.
Timeline
Administrative Assistant
Intensive Community Outreach Services
05.2023 - Current
Behavior Analyst
Carrie Funn Behavior and Consulting
10.2022 - 05.2023
Customer Service Representative
MarketSource- Target Tech.
08.2022 - 10.2022
Online Grocery Pick-Up
Walmart
05.2021 - 08.2022
Office Assistant
Old Dominion University Civil Environment
01.2021 - 05.2021
Safety Ambassador
Aramark
10.2020 - 01.2021
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