Tamara McCarty
Frisco
Overview
27
27
years of professional experience
1989
1989
years of post-secondary education
Work History
Owner/Operator
Maid For You Llc
Littleton
06.1993 - 01.2020
- Managed daily operations to ensure efficient cleaning services delivery.
- Trained and supervised cleaning staff to maintain service quality standards.
- Developed client relationships to understand specific cleaning needs and preferences.
- Handled customer inquiries and resolved issues related to service performance.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
- Developed business plan and budget to maximize profitability.
- Established pricing models that balanced competitiveness with profitability goals.
Education
Colorado Concore
Denver, COSkills
- Client relationship management
- Service quality assurance
- Financial performance monitoring
- Staff training and supervision
- Customer service resolution
- Business operations management
- Inventory management
- Budget development
- Conflict resolution
- Effective communication
- Team building
- Problem solving
- Time management
- Performance analysis
- Financial analysis
- Cost management
- Operations oversight
- Business planning
- Human resources
- Sales negotiation
- Staff training and development
Timeline
Owner/Operator
Maid For You Llc
06.1993 - 01.2020
Colorado Concore