Tamara Nedic
Oak Bluffs,MA
Summary
Dynamic and results-driven professional with a proven track, excelling in customer service and team collaboration. Proficient in Microsoft Office and accounting standards, contributing to streamlined operations and improved team performance.
Overview
9
9
years of professional experience
Work History
Housekeeping Supervisor
The Charlotte Inn
Edgartown, MA
06.2023 - Current
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Completed schedules, shift reports, and other business documentation.
- Increased employee performance through effective supervision and training.
- Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
- Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
Housekeeper
The Charlotte Inn
Edgartown, MA
08.2021 - 05.2023
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
Salesperson
Backwater Trading Company
Edgartown, MA
07.2021 - 10.2021
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
Junior Accountant
L.L.B. Dijagonala
Novi Sad, Serbia
12.2020 - 06.2021
- Assisted with preparation of monthly financial statements.
- Prepared bank reconciliations on a monthly basis to identify potential discrepancies between company records and bank statements.
- Prepared journal entries and entered into system using Software.
- Reconciled month-end totals for timely and accurate reporting of financial information.
- Increased efficiency in accounts payable processing by verifying vendor invoices against purchase orders and contracts.
- Collaborated with senior accountants to perform month-end closing procedures, ensuring timely financial reporting.
- Assisted in payroll administration by reviewing timesheets, calculating employee paychecks, and processing deductions for taxes or benefits.
- Compiled and analyzed financial information to prepare entries for general ledger accounts.
Sports Coach
ESM Sport Academy
Dubai, United Arab Emirates
06.2019 - 09.2019
- Increased player skill levels with the implementation of targeted drills and practice sessions.
- Promoted sportsmanship, teamwork, and positive attitudes among athletes both on and off the field.
- Adapted coaching style based on individual learning preferences of athletes for more effective instruction leading better understanding key concepts techniques required optimal performance.
- Improved team dynamics through regular communication, group exercises, and conflict resolution strategies.
Supervisor
Sirmium Fruit
Sid, Serbia
06.2018 - 09.2018
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Fruit Sorter
Sirmium Fruit
Sid, Serbia
06.2017 - 09.2017
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
Accounting Assistant
Agricultural Cooperative “Ratar”
Sid, Serbia
05.2016 - 06.2016
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
Education
Master Of Accounting - Accounting And Auditing
Faculty of Economics
Novi Sad, SerbiaBachelor Of Accounting - Accounting And Auditing
Faculty of Economics
Novi Sad, Serbia09.2020
Skills
- Customer service
- Teamwork and collaboration
- Task assignment
- Training and mentoring
- Document control
- Data archiving
- Inter-department collaboration
- Invoice processing
- Expense tracking
- Problem-solving
- Microsoft office
- Computer skills
- Database updating
- Accounting standards understanding
- Maintaining accounting ledger
- Filing and bookkeeping
- Double-entry bookkeeping
Languages
Serbian
Native or Bilingual
English
Full Professional
Timeline
Housekeeping Supervisor
The Charlotte Inn
06.2023 - Current
Housekeeper
The Charlotte Inn
08.2021 - 05.2023
Salesperson
Backwater Trading Company
07.2021 - 10.2021
Junior Accountant
L.L.B. Dijagonala
12.2020 - 06.2021
Sports Coach
ESM Sport Academy
06.2019 - 09.2019
Supervisor
Sirmium Fruit
06.2018 - 09.2018
Fruit Sorter
Sirmium Fruit
06.2017 - 09.2017
Accounting Assistant
Agricultural Cooperative “Ratar”
05.2016 - 06.2016
Master Of Accounting - Accounting And Auditing
Faculty of Economics
Bachelor Of Accounting - Accounting And Auditing
Faculty of Economics