TAMARA NICHOLS
Summerville,SC
Summary
Experienced certified phlebotomist with over 4 years of hands-on experience in blood collection and specimen processing. Proficient in venipuncture techniques and skilled in maintaining a safe and sterile work environment. Strong attention to detail and excellent communication skills when interacting with patients to ensure a positive experience. Committed to providing high-quality care and accurate results in a fast-paced healthcare setting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Phlebotomist
Palmetto Primary Care
Summerville, SC
03.2023 - Current
- Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
- Maintained accurate patient records and documentation in electronic health systems for compliance and reporting.
- Conducted quality control checks on equipment, ensuring proper functionality and adherence to safety protocols.
- Developed streamlined processes for sample processing, reducing turnaround times and improving overall workflow efficiency.
- Collaborated with healthcare providers to address patient concerns, enhancing service delivery and satisfaction rates.
- Implemented best practices for infection control during blood draws, contributing to a safer clinical environment.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
Certified Mobile Phlebotomist
The Blood Connection
North Charleston, SC
02.2022 - 04.2023
- The Blood connection is a blood bank where I Team lead. I would draw blood from donor. Enter donor information as well as taking donor's vital.
- Verified specimen information, completed data entry and properly matched patient information to specimens.
- Cleaned, sanitized and maintained department equipment and work areas according to facility standards.
- Maintained organized and sanitized environment and verified stock of operating supplies and forms.
- Communicated with donors to explain specimen collection process and estimated wait-time for results.
- Met high-volume targets with focus on safety, compliance and quality control.
- Recorded donor data in donor information management system as outlined in SOPs.
- Performed venipuncture on donors to begin pheresis process.
- Completed phlebotomy and associated tasks as per applicable SOPs for consistent and safe daily operations.
- Assisted in training and onboarding new phlebotomists.
- Documented donor information accurately in electronic health records for data integrity.
- Conducted quality checks on blood samples to ensure proper labeling and handling procedures were followed.
- Participated in training sessions to stay updated on best practices in phlebotomy techniques and regulations.
Mobile Phlebotomist
America Red Cross
Charleston, SC
01.2021 - 01.2022
- Evaluated patient responses during procedures, adjusting techniques as needed for comfort and safety.
- Organized daily work based on collection priority.
- Reduced wait times for patients by effectively managing daily schedules and appointments for mobile phlebotomy services.
- Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including infants, elderly patients, and those with challenging veins.
- Enhanced patient trust with compassionate care, professional demeanor, and confidentiality in handling sensitive information.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Improved efficiency with accurate and timely completion of blood draws and specimen labeling.
- Fostered positive relationships with clients, generating repeat business through excellent customer service.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Demonstrated adaptability by providing phlebotomy services in various settings such as homes, clinics, and assisted living facilities.
Education
Certified Phlebotomy
Patch Career Institution
Charleston, SC10.2021
Phlebotomy
North Charleston High School
North Charleston06.2003
Skills
- Venipuncture
- Data Entry
- Effective Communication Skills
- Strong Work Ethic
- Ability To Communicate Effectively
- Process Orders
- Customer Inquiries
- Excellent Active Listening
- Customer Service And Assistance
Certification
Certified phlebotomy technician certification
Timeline
Phlebotomist
Palmetto Primary Care
03.2023 - Current
Certified Mobile Phlebotomist
The Blood Connection
02.2022 - 04.2023
Mobile Phlebotomist
America Red Cross
01.2021 - 01.2022
Certified Phlebotomy
Patch Career Institution
Phlebotomy
North Charleston High School