Tamara Ortega
San Antonio,United States
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
36
36
years of professional experience
Work History
Account Payable
Alliance Construction Services
San Antonio, TX
11.2021 - 02.2026
- Coordinated day-to-day activities, ensuring optimal collaboration and workflow among all team members.
- Facilitated efficient payment processing to maintain compliance with financial deadlines.
- Assessed payment needs and established structured plans to optimize cash flow management.
- Verified bank statement to ensure timely auto payment processing.
Office Manager
Alliance Construction Service Llc
San Antonio, TX
11.2021 - 02.2026
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Managed, scheduled and coordinated office functions and activities for employees.
- Coded and entered daily invoices with in-house accounting software.
- Consulted with management to resolve equipment performance and output quality problems.
- Automated office operations for managing client correspondence, payment schedules and data communications.
- Managed scheduling and coordination of meetings, enhancing communication and collaboration among teams.
- Oversaw daily office operations, ensuring efficiency and smooth workflow across departments.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Cashier
The Mailing Spot
San Antonio, TX
02.2018 - 11.2021
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Cashier
Alamo Craft Co
San Antonio, TX
09.2017 - 11.2017
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Used suggestive selling techniques to promote add-on sales.
Cashier
Goodwill
San Antonio, TX
03.2017 - 07.2017
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Answered customer questions and provided store information.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Owner
Shiva Bazar
Venezuela, N/A
06.1990 - 01.2017
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
- Set pricing structures according to market analytics and emerging trends.
- Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
- Led startup and creation of operational procedures and workflow planning.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
Education
Associate of Science - Chinese Medicine
Neijing School
Venezuela11-2006
Bachelor of Science - Biology
Universidad De Los Andes
Venezuela06-1982
Skills
- Documentation and Reporting
- Work Planning and Prioritization
- Clear and concise communication
- Friendly, positive attitude
- Teamwork and collaboration
- Time management
- Customer service
- Problem-solving
Languages
Spanish
Native/ Bilingual
Italian
Limited
Timeline
Account Payable
Alliance Construction Services
11.2021 - 02.2026
Office Manager
Alliance Construction Service Llc
11.2021 - 02.2026
Cashier
The Mailing Spot
02.2018 - 11.2021
Cashier
Alamo Craft Co
09.2017 - 11.2017
Cashier
Goodwill
03.2017 - 07.2017
Owner
Shiva Bazar
06.1990 - 01.2017
Bachelor of Science - Biology
Universidad De Los Andes
Associate of Science - Chinese Medicine
Neijing School
Education and Training
other,other