Tamara Procknow
Sand Springs,OK
Summary
To obtain a challenging positions that will allow me the opportunity for growth, to use my skills, broaden my experience, and to contribute to the goals of a successful company.
Knowledgeable Cashier with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Overview
38
38
years of professional experience
Work History
Cashier/Customer Service
Family Dollar
Indian River, MI
05.2022 - 05.2026
- Excellent customer service. Some Stocking. Great with customers.
Cashier/Customer Service
Aunt Millie's Bakeries
Petoskey, MI
03.2020 - 05.2020
Players Club Representative
River Spirit Casino Resort
Tulsa, OK
09.2019 - 11.2019
- Customer Service, Information Acquisition, Made Players Club Card, Advised guests of daily, weekly and monthly Promotions, explained how to play games, Walked Casino Floor and answered guest questions.
Warehouse Associate
Macys Logistics Warehouse
Owasso, OK
10.2018 - 08.2019
- Patrolling, Shipping, Receiving, Returns, Packing, Cycle Counting, Order Processing, Induction, Prep.
Warehouse Associate
Macys Logistics Warehouse
Owasso, OK
10.2016 - 01.2018
- Patrolling, Shipping, Receiving, Returns, Packing, Cycle Counting, Order Processing, Induction, Prep.
Administration/Customer Service
Guardian Security Services, Inc
Tulsa, OK
09.2005 - 09.2015
- Job duties and responsibilities:
- Customer Service, multitasking, worked independently, billing, technical support, writing contracts, dispute resolving, insurance certificates, mentoring coworkers, Data entry, mail/e-mail processing, quality control.
- 3:)
Customer Service Supervisor
DecisionOne Corporation
Tulsa, OK
10.2003 - 01.2005
- Job duties and responsibilities:
- Customer service, billing disputes, up-selling products, collections, educating customers about plans and features, trouble shooting, changing/fixing accounts, supervisor calls, assisting and training other representatives, mentoring a team of 12 Associates.
- 4:)
Central Station Dispatcher
San Val Security
Palm Desert, CA
02.1990 - 03.1992
- Job Duties and Responsibilities:
- Customer service, heavy phones, data entry, dispatching proper authorities, monitored commercial and residential fire, medical, and burglary alarm systems, alarm trouble shooting, filing, communicated with service techs in the field
Front Desk Clerk
Howard Johnson Hotel
Palm Desert, CA
10.1988 - 09.1989
- Job Duties:
- Customer service, reservations, data entry, check-ins/outs, PBX
Education
High school or equivalent -
Indio High School
Indio, CA06-1987
Skills
- Loading
- Warehouse Associate
- Shipping Receiving
- Shipping
- Unloading
- Excellent People Skills
- Organizing
- Multi-tasking Customer Service
- Planning
- Teamwork Skills Microsoft Word
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Customer service excellence
- Customer service
- Data entry
- Typing
- 10-key
- Phones Warehouse distribution
- Picker Packer
- Order Puller
- Customer assistance
Additional Information
Authorized to work in the US for any employer
Timeline
Cashier/Customer Service
Family Dollar
05.2022 - 05.2026
Cashier/Customer Service
Aunt Millie's Bakeries
03.2020 - 05.2020
Players Club Representative
River Spirit Casino Resort
09.2019 - 11.2019
Warehouse Associate
Macys Logistics Warehouse
10.2018 - 08.2019
Warehouse Associate
Macys Logistics Warehouse
10.2016 - 01.2018
Administration/Customer Service
Guardian Security Services, Inc
09.2005 - 09.2015
Customer Service Supervisor
DecisionOne Corporation
10.2003 - 01.2005
Central Station Dispatcher
San Val Security
02.1990 - 03.1992
Front Desk Clerk
Howard Johnson Hotel
10.1988 - 09.1989
High school or equivalent -
Indio High School