Tamara Ross
Vancouver
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Esthetician
Rustic Roots Day Spa
10.2018 - 03.2020
- Performed full body waxing & lash/brow tinting.
- Managed the front desk using Vagaro software to accurately book appointments.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Collaborated with team members to create an inviting atmosphere, ensuring a positive experience for all clients.
Esthetician
Cascade Day Spa
07.2012 - 09.2018
- Performed specialized facials, chemical peels, microdermabrasion, full body waxing & lash/brow tinting.
- Managed the front desk using ClienTrak software to accurately book appointments.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Collaborated with team members to create an inviting atmosphere, ensuring a positive experience for all clients.
Esthetician
Spoiled Spa & Salon
05.2011 - 06.2012
- Performed facials, full body waxing & lash/brow tinting.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
Esthetician
Athena Day Spa
04.2010 - 03.2011
- Performed facials, full body waxing & lash/brow tinting.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
Esthetician & Laser Technician
Mona Spa & Laser Center
02.2008 - 03.2010
- Performed various facial treatments including laser treatments, microdermabrasion, chemical peels, and full body waxing.
- Enhanced spa revenue through upselling additional services and retail products during consultations.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Collaborated with team members to create an inviting atmosphere, ensuring a positive experience for all clients.
Esthetician
Generations Day Spa
01.2007 - 02.2008
- Performed facials, full body waxing, lash/brow tinting & make-up application.
- Managed the front desk using software systems to accurately book appointments.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
Education
Certification in Esthetics - Esthetics
The Aesthetics Institute
Portland, OR02.2005
Associate of Arts - Graphic Design
The Art Institute of Portland
Portland, OR09.2004
Skills
- Spa Retail Sales
- Creative Thinking
- Scheduling
- Excellent Team Player
- Professional Demeanor
- Superior Attention to Detail
Timeline
Esthetician
Rustic Roots Day Spa
10.2018 - 03.2020
Esthetician
Cascade Day Spa
07.2012 - 09.2018
Esthetician
Spoiled Spa & Salon
05.2011 - 06.2012
Esthetician
Athena Day Spa
04.2010 - 03.2011
Esthetician & Laser Technician
Mona Spa & Laser Center
02.2008 - 03.2010
Esthetician
Generations Day Spa
01.2007 - 02.2008
Certification in Esthetics - Esthetics
The Aesthetics Institute
Associate of Arts - Graphic Design
The Art Institute of Portland
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