Tamara Schaffner

Achieved $250,000 increase in department sales compared to previous year.
Proficiently procured and customized blinds, flooring, and appliances to meet customer needs.
Uncovered unique customer requirements through detailed consultations and credit applications.
Ranked among top ten credit and lead generators by delivering exceptional customer service.

Delivered commercial, environmental, and residential safety solutions through hazardous material removal expertise.
Executed lead, mold, and asbestos abatement projects to ensure public and environmental safety.
Assisted in demolition and building containment to prevent contamination from hazardous structures.
Conducted subfloor decontamination and caustic tank cleaning operations following safety protocols.
Facilitated transportation of hazardous materials to comply with regulatory standards.

Processed resident applications and updated records in software system.
Managed wait list efficiently, ensuring timely communication with applicants.
Verified and submitted documentation to screening company, providing manager with findings.
Addressed resident concerns and complaints through direct engagement and resolution efforts.
Coordinated move-ins and move-outs, facilitating smooth transitions for residents.
Processed rent payments and logged maintenance requests into computer database.
Generated weekly work order reports, closing out completed tasks after review.
Supported manager in planning community-building events such as meetings and potlucks.

Determined initial and ongoing eligibility of participants for housing assistance programs.
Worked alongside social service agencies to deliver essential housing services.
Facilitated agreements related to rental assistance and managed program contracts.
Authorized rent assistance payments, including necessary negotiations on contract rents.
Utilized databases effectively for tracking program activities and financial allocations.
Oversaw administration of Rent Well program to promote housing stability.