Tamara Shawl
Baton Rouge,LA
Summary
Adept at handling commercial cleaning needs independently or with team members. Experienced professional with good time management and multitasking abilities as well as flexibility to handle customer requirements. Meticulous Cleaner - Housekeeper with good performance record maintaining clean, sanitized and tidy environments for guests and clients. Skilled at deep cleaning, dusting, and polishing. Proven history of performing with excellent work ethic and dependability. Experienced facilities cleaning professional with solid history working at Martin Brower and office buildings. Diligent about carrying out tasks with care and attention to detail. Focused on keeping areas tidy, clean, sanitized, free of trash and protected against infestations.
Overview
13
13
years of professional experience
Work History
Commercial Janitorial Cleaner
Jan Pro Cleaning Systems Of San Francisco
01.2020 - Current
- Swept and mopped floors, emptied trash receptacles, vacuumed carpets and upholstered furniture.
- Sanitized restrooms with approved chemicals according to schedule.
- Followed company uniform, performance and security policies with every job.
Front End Supervisor
Dick Sporting Goods
Baton Rouge, LA
05.2019 - Current
- Processed credit card payments and counted back change and currency with 100 % accuracy rate.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Used Point of Sale register system to complete transactions.
- Supervised the proper maintenance of all equipment used at the checkout area.
- Assisted management team in developing operational strategies that improved overall store performance.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Directed and supervised staff performance.
- Coordinated with other departments to ensure smooth flow between receiving goods, stocking shelves, check out process.
Department Supervisor
The Home Depot Inc
Zachary, LA
01.2011 - 12.2018
- Followed safety protocols and company processes and procedures.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Managed inventory and stock levels in coordination with purchasing and receiving department.
- Assisted in budget preparation by providing cost estimates for projects.
- Built lasting client relationships by organizing and planning sales events.
- Created reports summarizing daily operations for upper-level management review.
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Executed targeted merchandising and promotional plans to meet department sales goals.
- Trained employees on new processes or procedures as needed.
Education
High School Diploma -
Scotlandville Magnet High School
Baton Rouge, LA05-2008
Skills
- Commercial Equipment Operations
- Waxing and Buffing
- Chemical Handling
- Maintenance
Timeline
Commercial Janitorial Cleaner
Jan Pro Cleaning Systems Of San Francisco
01.2020 - Current
Front End Supervisor
Dick Sporting Goods
05.2019 - Current
Department Supervisor
The Home Depot Inc
01.2011 - 12.2018
High School Diploma -
Scotlandville Magnet High School
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