Tamara Smook
Phoenix,AZ
Summary
Dynamic Store Manager with a proven track record at Steiner Furniture LLC, driving a 21% sales increase through innovative product development. Skilled in customer relationship management and employee training, I foster engaging environments that enhance team morale and performance. Proficient in Microsoft Excel, I excel in achieving high sales standards.
Overview
16
16
years of professional experience
Work History
Store Manager
Steiner Funiture LLC
Sun City, AZ
06.2020 - Current
- Maintained healthy staff morale by creating a fun, educational environment with a high level of employee engagement
- Implemented a formal product development process, resulting in a 21% increase in sales YOY
Sales Manager
Victra - Verizon Wireless Premium Retailer
Paradise Valley, AZ
08.2017 - 06.2020
- Maintained two stores simultaneously
- Created a fun work environment with positive feedback and engaging conversation
- Responible for creating schedules
- Responsible for maintaining high sales standards
Sales/Customer Service
Verizon
Phoenix, AZ
04.2009 - 05.2017
- Maintained a highly regarded work ethic
- Maintained my own sales goals
- Built strong customer relationships
- Responsible for maintaining high sales standards
Education
Human Resources Management -
Arizona State University
Tempe, AZ05-1992
Skills
- Customer service
- Employee training
- Customer relationship management
- Conflict resolution
- Communication skills
- Time management
- Computer literacy
- Microsoft Word and Excel
References
References available upon request.
Timeline
Store Manager
Steiner Funiture LLC
06.2020 - Current
Sales Manager
Victra - Verizon Wireless Premium Retailer
08.2017 - 06.2020
Sales/Customer Service
Verizon
04.2009 - 05.2017
Human Resources Management -
Arizona State University
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