Tamara Sypher
Chesapeake,VA
Summary
Results-driven candidate with successful track record of providing patient access support in busy work environments. Adept at handling multiple projects and prioritizing tasks.
Overview
11
11
years of professional experience
Work History
Patient Registration Specialist
Children's Hospital of The King's Daughters
10.2024 - Current
- Obtained accurate patient data and documented in Epic and Powerchart
- Assisted in maintaining medical records, filing systems and account balances .
- Provided exceptional customer service, addressing patient concerns and answering questions promptly and professionally.
- Coordinated referral requirements for various insurances.
- Improved patient satisfaction by efficiently registering patients and verifying their insurance information.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Coordinating Center Associate
United BioSource Corporation
02.2024 - 10.2024
- Handled inbound and outbound calls from various sources (patients, healthcare providers, etc.)
- Provided consistent customer service support to all stakeholders.
- Demonstrated working knowledge of program guidelines and medication.
- Conducted communication through various channels (phone, fax, email) to retrieve data or to address discrepancies in data received.
- Documented all communications in the appropriate application contact log in an accurate, concise, and timely manner.
- Responsible for ensuring all program compliance duties (including re-education of stakeholders, documentation of non-compliant event, review of alerts/reminders, and healthcare provider follow-up) are completed.
- Ensured data entry and data confirmation were completed accurately and in a timely manner.
Lead Ophthalmic Technician
Dr. Joseph Feghali, MD
08.2017 - 04.2019
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
Ophthalmic Technician
Regional Eye Associates
09.2014 - 04.2016
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Measured intraocular pressure using Goldman and Tonopen tonometry process.
- Used Lensometer to measure and record lens power of existing prescriptive spectacles.
- Identified issues during preliminary exam and addressed concerns with physician.
Education
Certification - Medical Billing And Coding
Purdue Global
Online10-2025
Associate of Applied Science -
Kingsborough Community College of The City University of New York
Brooklyn, NY06.2007
Skills
- Patient Information Documentation
- Insurance verification
- Attention to Detail
- Epic
- Powerchart
- HIPAA compliance
Timeline
Patient Registration Specialist
Children's Hospital of The King's Daughters
10.2024 - Current
Coordinating Center Associate
United BioSource Corporation
02.2024 - 10.2024
Lead Ophthalmic Technician
Dr. Joseph Feghali, MD
08.2017 - 04.2019
Ophthalmic Technician
Regional Eye Associates
09.2014 - 04.2016
Certification - Medical Billing And Coding
Purdue Global
Associate of Applied Science -
Kingsborough Community College of The City University of New York
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