TAMARA THOMPSON
Los Angeles,CA
Summary
Detail-oriented and efficient Data Entry Specialist with 8+ years of experience in high-volume environments, managing data entry, documentation, and administrative support. Proven ability to maintain 99% accuracy, meet tight deadlines, and ensure compliance with organizational and industry standards. Adept at using data systems, managing sensitive information, and supporting cross-functional teams.
Overview
9
9
years of professional experience
Work History
Data Entry Specialist
California FAIR Plan Property Insurance
Los Angeles, California
01.2023 - 06.2024
- Reviewed and processed customer applications and service inquiries, ensuring accuracy and eligibility compliance.
- Collaborated with underwriters to assist clients with policy updates, endorsements, and service requests.
- Entered and updated 100+ policy records daily with 99.9% accuracy.
- Reviewed insurance applications and documentation for completeness and compliance.
- Assisted underwriting department with document tracking and system updates.
- Contributed to a 15% improvement in processing time through workflow streamlining.
Document Verification & Data Entry Clerk
Federal Emergency Management Agency, FEMA
Los Angeles, California (Remote)
10.2020 - 09.2022
- Reviewed and validated disaster assistance documentation for accuracy, completeness, and compliance.
- Communicated with applicants and vendors to verify missing or incomplete information.
- Processed 150+ disaster assistance case files weekly, entering applicant data into federal systems.
- Maintained high confidentiality and met all federal data handling guidelines.
HR & Admin Support Specialist
SBE Entertainment Group
Los Angeles, CA
06.2015 - 04.2020
- Managed employee data entry in HRIS systems (ADP, Paycom), maintaining records for 200+ staff.
- Entered payroll, benefits, and onboarding information with 98% accuracy.
- Created and maintained digital employee files and internal tracking logs.
- Supported recruitment and compliance reporting with timely data uploads.
Education
Master of Science - Human Resource Management
Strayer University
Washington, DC (Online) 06-2023
MBA - Marketing Management
Strayer University
Washington, DC (Online)06-2019
Bachelor of Science - Business Administration
Fashion Institute of Design & Merchandising
Los Angeles, CA05-2014
High School Diploma -
Largo High School
Largo, MD06-2009
Skills
- Customer Support & Service Excellence
- Written & Verbal Communication
- Data Entry & Database Management
- Accuracy & Attention to Detail
- Data Entry Accuracy (75 WPM)
- Microsoft Office Suite & Google Workspace
- Document Validation & Case File Management
- Onboarding & Recruitment Coordination
- Conflict Resolution & Process Improvement
- Time Management & Deadline Adherence
- Time Management & Organization
- Confidential Information Handling
Technical Tools
- Salesforce
- ADP
- Paycom
- Microsoft Office
- Google Workspace
- QuickBooks
- Zoom
- Slack
Timeline
Data Entry Specialist
California FAIR Plan Property Insurance
01.2023 - 06.2024
Document Verification & Data Entry Clerk
Federal Emergency Management Agency, FEMA
10.2020 - 09.2022
HR & Admin Support Specialist
SBE Entertainment Group
06.2015 - 04.2020
Master of Science - Human Resource Management
Strayer University
MBA - Marketing Management
Strayer University
Bachelor of Science - Business Administration
Fashion Institute of Design & Merchandising
High School Diploma -
Largo High School
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