Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
Languages
2
2
years of post-secondary education
2
2
years of professional experience
Work History
Order Fulfillment Associate
Wrap And Send - Saks Fifth Avenue
Boca Raton, FL
06.2021 - Current
Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
Received and reviewed new orders, located requested merchandise and promptly initiated processing.
Printed labels, packaged boxes and loaded into outbound containers.
Customer Service Specialist Head Cashier
World Famous
Hollywood, FL
04.2020 - Current
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
Performed cash, card and check transactions to complete customer purchases.
Skillfully interacted with external vendors to obtain best quality in pricing and product.
Teller
Banco Del Pichincha
Guayaquil, Ecuador
11.2018 - 11.2019
Reconciled cash drawer and resolved discrepancies.
Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Trained newly hired tellers, providing extensive mentoring along with positive reinforcement to help employees meet monthly goals and reach objectives.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.