Alexander Lorch
Madison,AL
Summary
Mechanical engineering enthusiast with strong communication and problem-solving skills, honed through retail experience at Home Depot. Demonstrates adaptability and teamwork, effectively collaborating with colleagues to enhance customer satisfaction and streamline operations. Eager to apply analytical skills and innovative approaches in a mechanical engineering role, leveraging a solid foundation in mathematics and customer service.
Personable and reliable with strong organizational and time-management skills. Understands inventory management systems and proficient in handling logistics and ensuring accurate order processing. Committed to contributing to streamlined operations and customer satisfaction..
Industrious Stock Clerk offering 4 years of experience in inventory management and retail merchandising. Safety-focused and attentive to detail with proven history of reducing warehouse hazards through proactive identification. Certified Forklift Operator. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
4
4
years of professional experience
Work History
Order Fulfillment Associate
Home Depot
Madison, AL
03.2022 - Current
- Assisted customers, enhancing satisfaction and driving repeat visits.
- Provided detailed product info, boosting informed purchasing decisions.
- Maintained organized aisles, improving store aesthetics and efficiency.
- Operated heavy equipment safely, ensuring smooth logistics operations.
- Communicated effectively with team, fostering a collaborative environment.
- Consistently met sales targets through effective product knowledge and upselling techniques, contributing to overall store performance.
- Worked seamlessly with team members to ensure smooth operations, resolve customer issues, and maintain inventory accuracy.
- Meticulously managed cash transactions, maintained accurate records, and adhered to company policies and procedures.
- Proposed and implemented creative merchandising strategies, enhancing product visibility and driving increased sales in assigned departments.
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Assisted in training new associates, sharing best practices for efficient order fulfillment operations and creating a supportive team environment.
- Trained new associates on basic and advanced shipment procedures.
- Ensured inventory accuracy through consistent cycle counting and properly documenting discrepancies.
- Increased customer satisfaction with timely and accurate order delivery through diligent inventory management.
- Minimized product damage during shipping by securely packaging items in appropriate materials.
- Managed returns process efficiently, inspecting returned items for damages and restocking them accordingly in a timely manner.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Followed orders precisely for correct items, sizes and quantities.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
- Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
- Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
- Checked product levels and recommended new purchases.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Coordinated with team members to ensure timely processing and shipping of orders.
- Operated order management systems to track inventory and fulfill customer orders accurately.
- Inspected incoming shipments for damage and discrepancies, ensuring quality control standards.
- Communicated effectively with suppliers regarding order status and delivery schedules.
Education
Associate in Engineering Technology - Pre-engineering
John C Calhoun State Community College
Huntsville, AL08.2023
High School Diploma -
James Clemens High
Madison Alabama12-2022
No Degree - Mechanical Engineering
University of Alabama At Huntsville
Huntsville, Alabama, AL12-2028
Skills
- Warehouse operations
- Time management
- Inventory management
- Quality control
- Forklift operation
- Warehouse safety
- Team collaboration
- Record keeping
- Pallet jack usage
- Attention to detail
- Excellent communication
- Motivated team player
- Calm under pressure
- Multitasking
- Active listening
- Organizational skills
- Flexible and adaptable
- Problem-solving
- Friendly, positive attitude
- Dependable and responsible
- Problem resolution
- Verbal communication
Timeline
Order Fulfillment Associate
Home Depot
03.2022 - Current
Associate in Engineering Technology - Pre-engineering
John C Calhoun State Community College
High School Diploma -
James Clemens High
No Degree - Mechanical Engineering
University of Alabama At Huntsville
Hobbies
I have a strong passion for automotive and motorcycle customization, supported by extensive hands-on experience working on a wide range of vehicles. I take pride in the full transformation process—from diagnostics and mechanical repairs to performance upgrades and aesthetic enhancements—ensuring each project meets high standards of quality and craftsmanship. My interest extends beyond routine maintenance to innovative modifications that improve functionality, performance, and overall design. I am detail-oriented, mechanically inclined, and committed to continuously expanding my technical knowledge within the automotive industry.