Michael Murphy
West Hills,CA
Summary
Hardworking Order Fulfillment Associate with attention to detail and physical stamina to handle challenging work. Supports smooth distribution operations with top skills in equipment operation, order packing, and multitasking. Knowledgeable about safety standards and RF tracking.
Detail-oriented individual well-known for improving opportunities at local restaurants. Sharp and well-trained in opening and closing procedures. Pursuing an Assistant Restaurant Manager position where attention to detail and exemplary service skills will be appreciated.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Order Fulfillment Associate
Doyles Sheehan
Missoula, MT
02.2021 - 05.2024
- Operated electric pallet jacks and forklifts to transport products between warehouse aisles.
- Trained new employees regarding warehouse procedures and standards.
- Confirmed shipments against purchase orders for correctness of items, quantity, and quality.
- Used RF scanner to pick items from bins and complete orders.
- Mentored newly hired employees on warehouse safety procedures and demonstrated proper operation of tools to avoid mishaps.
Shift Manager
Mustard Seed LLC
Missoula, MT
10.2017 - 02.2021
- Supervised and coordinated activities of restaurant staff to ensure customer service standards are met.
- Ensured compliance with health and safety regulations in the kitchen, storage areas and dining area.
- Trained new employees on restaurant policies and procedures.
- Resolved customer complaints regarding food quality or service issues promptly and courteously.
- Assisted cooks in preparing meals for customers according to established recipes and portion control guidelines.
Deli Clerk
Orange Street Food Farm
Missoula, MT
09.2013 - 10.2024
- Conducted daily inventory of products to ensure sufficient stock levels.
- Provided training for new deli team members on all aspects of the deli operation including product knowledge, customer service, equipment usage and sanitation standards.
- Assisted with ordering supplies, maintaining records of deliveries and tracking invoices for payment purposes.
- Resolved customer complaints in a professional manner.
Education
High School Diploma -
Plainfield North High School
Plainfield, IL05-2009
Skills
- Warehouse Operations
- Warehouse Safety
- Forklift Operation
- Customer Service
- Retail Merchandising
- Teamwork and Collaboration
- Adaptability and Flexibility
- Safety Procedures
- Restaurant operations management
- Staff Management
- Food Service Background
- Team Management
Certification
- ServSafe certification
- Forklift operator license
- Valid drivers license
Timeline
Order Fulfillment Associate
Doyles Sheehan
02.2021 - 05.2024
Shift Manager
Mustard Seed LLC
10.2017 - 02.2021
Deli Clerk
Orange Street Food Farm
09.2013 - 10.2024
High School Diploma -
Plainfield North High School
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