Tamara Walker
Toutle,WA
Summary
Dynamic cosmetologist with a proven track record at Tenile's Hair Design, enhancing client satisfaction through personalized beauty care and exceptional customer service. Skilled in multitasking and cleanliness, I consistently delivered outstanding results while staying current with industry trends. My strong problem-solving abilities fostered lasting client relationships and boosted sales.
Overview
23
23
years of professional experience
Work History
Cosmetologist
Salon Owner at Tenile's Hair Design
02.2007 - Current
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Processed payments, entering sales in register for prompt customer service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Answered phone calls and emails to schedule client appointments.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Maintained regular client list and successfully handled walk-in customers.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Credit Union Teller
Fibre Federal Credit Union
06.2004 - 01.2006
- Processed customer transactions promptly, minimizing wait times.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
CNA
St Johns Medical Center, Psychiatric Floor
11.2001 - 06.2004
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Participated in Codes to deescalate tense situations and avoid dangerous situations for self or patient
Education
Cosmetology
Stylemaster Beauty College
LongviewHigh School Diploma -
Kelso High School
Kelso, WA06.2000
Skills
- Multitasking and organization
- Problem-solving
- Conflict resolution
- Customer service
- Cleanliness and sanitation
- Issue resolution
Timeline
Cosmetologist
Salon Owner at Tenile's Hair Design
02.2007 - Current
Credit Union Teller
Fibre Federal Credit Union
06.2004 - 01.2006
CNA
St Johns Medical Center, Psychiatric Floor
11.2001 - 06.2004
High School Diploma -
Kelso High School
Cosmetology
Stylemaster Beauty College
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