
Dedicated results-driven Hospital Insurance Representative with over 10 years of experience in medical billing follow-up and appeals. Skilled in effective communication and attention to detail, consistently contributing to the resolution of complex claim issues and improving overall billing processes.
Researches and resolves issues related to medical claim denials and processing errors.
Follows up with insurance companies and patients to gather information for billing corrections promptly.
Prepares and submits appeals necessary for claim reprocessing.
Provided exceptional customer service in fast-paced environment.
Maintained cleanliness and organization of dining area and service stations. Trained new servers on restaurant policies, procedures, and service standards.