Dyterion Tamar Benson
Seattle,WA
Summary
Knowledgeable and dedicated customer service professional with extensive experience in computer recycle industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
8
8
years of professional experience
Work History
CUSTOMER SERVICES ASSOCIATE
PLANET FITNESS
02.2015 - 04.2023
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Processed customer service orders promptly to increase customer satisfaction.
- Provided primary customer support to internal and external customers.
Education
Associate of Arts - Sports Management
Middle Tennessee University Murfreesboro
Murfreesboro, TN12.2022
High School Diploma -
Kirby High School
Memphis, TN05.2015
Skills
- Credit Card Payment
- Active Listening
- Order Fulfillment
- Microsoft PowerPoint
- Stocking and Replenishing
Timeline
CUSTOMER SERVICES ASSOCIATE
PLANET FITNESS
02.2015 - 04.2023
Associate of Arts - Sports Management
Middle Tennessee University Murfreesboro
High School Diploma -
Kirby High School
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