Mooney Tamaris
Clayton
Summary
Results-driven Intake Specialist with a decade of experience in conducting intake interviews and summarizing data efficiently. Maintained complete and accurate records in compliance with established standards, contributing to enhanced operational effectiveness.
Overview
9
9
years of professional experience
Work History
Manager
SkyTech Sports Bar and Banquet Hall
Adrian, MI
08.2025 - Current
- Oversaw daily operations ensuring exceptional customer service and satisfaction.
- Coordinated staff schedules to optimize service efficiency during peak hours.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Monitored compliance with health and safety regulations, maintaining high standards across venue operations.
- Developed training materials for onboarding new employees, enhancing operational consistency.
- Maintained professional, organized, and safe environment for employees and patrons.
Assistant Store Manager
PS Food Mart
Clayton, MI
10.2024 - 08.2025
- Executed daily store operations, ensuring compliance with company policies and procedures.
- Trained new team members on customer service standards and operational protocols.
- Coordinated promotional displays to enhance product visibility and drive sales.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Office Manager
Creek Plastics
Tecumseh, MI
01.2024 - 11.2024
- Managed daily office operations, ensuring efficient workflow and adherence to company policies.
- Implemented inventory tracking systems, enhancing accuracy in supply management and procurement processes.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Eligibility Specialist, Hearings
Maximus
Marion, IN
08.2022 - 11.2023
- Provided expert guidance to clients regarding benefits, program requirements, and eligibility criteria.
- Assessed eligibility applications for various programs, ensuring compliance with regulations and guidelines.
- Conducted thorough reviews of documentation to determine client eligibility and program fit.
- Enhanced client satisfaction by providing timely and accurate eligibility determination for various assistance programs.
- Collaborated with internal teams to streamline application processing and improve service delivery.
Eligibility Specialist, Intake
Lucas County
Toledo, OH
06.2017 - 04.2022
- Assessed client eligibility for various assistance programs, ensuring compliance with state and federal regulations.
- Analyzed case files to determine appropriate services, enhancing accuracy in client support decisions.
- Reduced errors in eligibility determinations by maintaining thorough knowledge of program guidelines and regulations.
- Developed streamlined processes for application reviews, improving efficiency in service delivery and case management.
- Provided exceptional customer service through prompt response times, clear communication channels, and diligent follow-up practices.
Education
Associates of Applied Bussiness - Paralegal Studies
Stautzenburger College
Maumee, OH02-2017
Skills
- Client relationship management
- Team leadership
- Cross-cultural sensitivity
- Effective communication
- Time management
- Policy adherence
- Customer service
- Document preparation
Timeline
Manager
SkyTech Sports Bar and Banquet Hall
08.2025 - Current
Assistant Store Manager
PS Food Mart
10.2024 - 08.2025
Office Manager
Creek Plastics
01.2024 - 11.2024
Eligibility Specialist, Hearings
Maximus
08.2022 - 11.2023
Eligibility Specialist, Intake
Lucas County
06.2017 - 04.2022
Associates of Applied Bussiness - Paralegal Studies
Stautzenburger College