Dynamic Data Center Technician with extensive experience at Rightech, specializing in structured cabling and network troubleshooting. Proven track record in optimizing infrastructure performance and mentoring junior staff. Adept at implementing monitoring tools and conducting system maintenance, ensuring operational efficiency while fostering a collaborative team environment.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Data Center Technician Structured Cabling
Rightech/Links
Salt Lake City, UT
08.2025 - 03.2026
Installed and managed structured cabling infrastructure.
Dressed and labeled cables for easy identification and traceability.
Assisted with performing infrastructure readiness tests.
Integrated fiber-optic and copper cabling technologies with components of new and existing network infrastructures.
Reviewed network design and set up copper and fiber-optic cabling infrastructures.
Mentored junior staff members providing valuable technical knowledge-sharing opportunities that fostered a supportive work culture within the team.
Conducted inventory control and reported stock or receiving discrepancies identified when comparing inventory records with physical items or received products and packing slip.
Led cross-functional teams in executing complex migration projects, resulting in seamless transitions for affected clients.
Implemented effective monitoring tools that proactively alerted technicians of potential issues within the data center infrastructure.
Maintained strict adherence to safety protocols, ensuring safe working environment for all staff.
Data Center Technician 3
Rightech/Linx
Atlanta, GA
06.2023 - 01.2025
Installed and configured servers, networking equipment, and storage systems for optimal performance.
Monitored system health and performance metrics to ensure operational efficiency and reliability.
Conducted routine maintenance and troubleshooting on hardware components to minimize downtime.
Collaborated with team members to execute data backups and disaster recovery procedures effectively.
Trained new technicians on best practices for equipment handling and safety procedures.
Moved and installed shelves, power strips, rails, servers, switches and other equipment.
Executed structured cabling installations utilizing copper and fiber technologies.
Lead AV Technician
Infrastructure Technology Services Inc, ITS
Raleigh, NC
10.2015 - 01.2025
Directed team of technicians in commercial settings to install audiovisual equipment, including digital displays.
Trained junior technicians on equipment setup and operational procedures.
Developed training materials to enhance team knowledge of AV systems.
Streamlined workflows for event setups, enhancing efficiency and reliability of services.
Led projects to upgrade AV infrastructure, improving overall service quality.
Increased team efficiency by training junior technicians on best practices related to AV system installation, maintenance, and troubleshooting.
Maintained up-to-date knowledge of industry trends and cutting-edge technology, incorporating new advancements into daily work processes.
Consistently met tight deadlines by prioritizing tasks, effectively managing time, and working efficiently under pressure.
Contributed to a safe working environment by adhering to industry safety standards and promptly addressing potential hazards related to AV equipment or setup procedures.
Continuously sought professional development opportunities, attending conferences and workshops to enhance technical skills and knowledge of emerging AV trends.
Reduced setup times for events by streamlining the process of assembling and disassembling AV systems.
Enhanced audio quality for presentations with meticulous attention to microphone placement and sound mixing.
Maintained and troubleshot audio and visual equipment to minimize downtime.
Trained event staff on proper use of audio and visual equipment.
Tested and calibrated audio and visual equipment to verify proper operation.
Performed service and system maintenance as directed.
Diagnosed and resolved problems with AV equipment and media management systems.
Met budget targets with optimal formats, content choices and mediums to meet objectives.
Researched and presented various AV options to presenters and site managers.
Low Voltage Technician
Trident Technology Services
Wake Forest, NC
05.2002 - 09.2015
Installed and maintained low voltage systems for optimal functionality and compliance with industry standards.
Conducted troubleshooting for various communication systems, ensuring minimal downtime and efficient operations.
Collaborated with team members to design layouts for structured cabling installations, enhancing system performance.
Provided technical support during system upgrades, facilitating seamless transitions and user training sessions.
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