Motivated skilled at building strong relationships with staff as well as customers. 3 Years experience of customer service , vigilant an proactive . Excels at customer service , documenting incidents, researching information .
Overview
3
3
years of professional experience
Work History
Security Officer
Securitas Security Services USA
08.2022 - Current
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Conducted regular patrols of key areas to spot and control security concerns.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Researched carriers inventory
Answered phone, sent out emails.
Assisted HR with call-out reports.
Front End Cashier
Arby's
03.2020 - 07.2022
Helped customers complete purchases.
Maintained organized and orderly front end and removed trash , and debris.
Operated cash register to record transactions accurately and efficiently.
Greeted customers and responded to requests for information.
Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
Processed credit card, EBT, and gift certificate payments with electronic computer system.