Tamatha Bell
Jacksonville
Summary
Experienced Operations Team Lead with strengths in communication, organization, and collaboration. Skilled in managing operational databases, developing performance metrics, and presenting analysis to leadership. Focused on improving efficiency, accuracy, and customer satisfaction.
Overview
26
26
years of professional experience
Work History
Operations Team Lead
ADT
2000.10 - Current
- Conducted data analysis to identify opportunities for streamlining client operations and improving customer satisfaction.
- Developed performance metrics to evaluate operations effectiveness, enabling continuous improvement initiatives.
- Developed dashboards and trackers to monitor performance trends and exceptions.
- Created and managed operational databases to store and track data and maintain accurate information.
- Developed performance metrics to evaluate operational effectiveness, enabling continuous improvement initiatives.
- Improved reporting accuracy with implementation of advanced data validation techniques.
- Improved reporting accuracy with the implementation of advanced data validation techniques.
- Enhanced data accuracy through meticulous attention to detail in data management tasks.
- Presented results of mathematical modeling and data analysis to management or other end users.
Education
Bachelor of Science - Criminal Justice
Florida State University
Tallahassee, FLSkills
- Data analysis
- Attention to detail
- Problem-solving abilities
- Analytical thinking
- Organizational skills
- Performance metrics
- Multitasking
- Teamwork and collaboration
- Verbal and written communication
- Reliability
Timeline
Operations Team Lead
ADT
2000.10 - Current
Bachelor of Science - Criminal Justice
Florida State University