Abdualrahman Al-titi
Hutto,TX
Summary
Experienced and results-driven team lead with a proven track record of success in leading high-performing teams and driving organizational growth. Skilled in developing and implementing strategies to maximize team efficiency and productivity. Strong leadership abilities combined with excellent communication and interpersonal skills. Improved team productivity by 20% through effective strategies and streamlined processes.
Overview
6
6
years of professional experience
Work History
Operations Team Lead
Accenture
10.2019 - 06.2023
- Managed a team of 17+ employees, improving overall productivity by 35% and performance by 22% through effective coaching and performance management.
- Collaborated with cross-functional teams to streamline workflow processes, resulting in a 20% increase in productivity and a 15% reduction in errors.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Analyzed department metrics and performance and reported findings to management.
- Tracked company equipment, tools and technology to manage inventory.
- Maintained database systems to track and analyze operational data.
- Supported teams in continuous delivery of quality products and services, enhancing usage and introducing new features.
- Analyzed business problems, identifying root causes and developing robust solutions.
- Collaborated with management to identify and prioritize new development concepts.
- Suggested improvements to content to enhance quality and accuracy.
- Acquired in-depth knowledge of content areas to provide effective edits.
Mobile Expert
T-Mobile
08.2017 - 10.2019
- Monitored wireless sales space to establish familiarity with various carriers.
- Maintained sound knowledge of company product suites.
- Performed in-store product demonstrations at assigned events.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
- Constantly exceeded sales goals and landed top sales performance of entire district
Education
Associates Of Science In Business - Administration
Austin Community College
Austin, TXSkills
- Google Suite, Microsoft Office, Advanced Excel Functions
- Tableau Expert with 2 years of experience in data visualization
- Data Analysis
- Training, Sales
- Staff Supervision
- Logistics Coordination
- Project Management, Leadership
- Technical Writing
- Customer Relations
- Culture awareness
- Critical Thinking
- Growth Mindset
- Key Performance Indicators (KPIs)
- Employee Development
- Employee Performance Reviews
- Performance Monitoring and Evaluation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Operations Team Lead
Accenture
10.2019 - 06.2023
Mobile Expert
T-Mobile
08.2017 - 10.2019
Associates Of Science In Business - Administration
Austin Community College