Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Generic

Tamatha Pinza

Walla Walla,WA

Summary

I am very a hard worker and always willing to learn whatever is giving to me. I have a great personality and work well with staff and customers.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Store Manager

Big 5 Sporting Goods
01.2020 - 06.2024
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

1st. Assistant Manager

Big 5 Sporting Gooda
06.2012 - 01.2020
  • I started there as a manager trainee and work my way up to assistant manager, my duties included working in the shoe department helping customer, then helping customers in other parts of the store
  • While learning the ropes at the store in different areas
  • I prepare the schedule, unload the truck and put the merchandise away
  • I'm in charge of the fire safety meetings and making sure the employee's understand what each month is
  • Assign task to each employee on a day to day basic
  • I accept order when they come in, like coke, sunglasses, and candy which is different from the normal truck delivery
  • I do gun sales and show guns when customers come in and look at them
  • I help build equipment when we sell displays on the sales floor.

Shoe Lead

Sears
11.2007 - 04.2012
  • I managed six employees by scheduling and assigning them tasks to complete each day or on a weekly basis, trained new employees to make sure they got that they got the proper training weather it was on the computer or one on one once the employee was hired
  • I processed freight, cashiered, prepared reports for the shoe department, excellent customer services, especially with the elderly and the children when needing assistant in trying on shoes
  • Cleaned the department throughout the day and got the department ready for the next day
  • Served as member of the safety committee team since i was hired and was in charge of doing the monthly reports for the safety meeting
  • I left there because the company went of business

Education

MBA Administration in Healthcare Management -

Colorado Technical University
Colorado Springs, CO

Bachelor of Science In Healthcare Management -

Colorado Technical University
Colorado Springs, CO

Associate of Science Medical Billing And Coding -

Colorado Technical University
Colorado Springs, CO

Arcata High School
Arcata, CA

Skills

  • I am very reliable, always early for my shift, always give 110% no matter the task in hand Always willing to stay late or come in early if needed I know the computer some what but i'm always willing to learn I don't let anything stand in my way I'm a very hard worker and I woulds be a great assist to your company

Certification

  • Project Planning 2009
  • IT for Healthcare 2009
  • ICD9 and CPT in 2009
  • Human Resources Development 2010
  • Business fundamental 2010

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Store Manager

Big 5 Sporting Goods
01.2020 - 06.2024

1st. Assistant Manager

Big 5 Sporting Gooda
06.2012 - 01.2020

Shoe Lead

Sears
11.2007 - 04.2012

MBA Administration in Healthcare Management -

Colorado Technical University

Bachelor of Science In Healthcare Management -

Colorado Technical University

Associate of Science Medical Billing And Coding -

Colorado Technical University

Arcata High School

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Tamatha Pinza