Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Tamatha F Hood

Summerville,SC

Summary

  • Highly self-motivated, people-oriented Inventory Management Specialist with a proven record of achievement within a demanding organization.
  • Exceptional multi-tasking skills complemented by the ability to remain calm during stressful situations and to respond appropriately to changing business priorities.
  • Energetic, highly focused, outgoing, personable, loyal and highly dedicated.
  • Can be counted on to meet and exceed organizational objectives while exhibiting a positive attitude.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Lead Inventory Management Specialist GS-2010-11/5

Department of Veterans Affairs-Charleston CMOP
01.2022 - Current
  • Reduced stock discrepancies by closely monitoring inventory movement and promptly addressing any discrepancies.
  • Optimized inventory levels by implementing effective tracking systems and regularly conducting physical counts.
  • Restocked inventory to sustain par levels and produced quarterly inventory audits and calculated, updated and presented reports.
  • Facilitated smooth transitions during mergers or acquisitions by managing integration efforts related to inventory control processes and systems.
  • Effectively manages inventory to ensure adequate and economic inventory control of drugs, medical items and pharmacy supplies within the Charleston CMOP.
  • Continually monitors stock levels and ensures efficient utilization of resources.
  • Takes appropriate action to ensure minimum but adequate stock availability.
  • Monitors and utilizes the inventory automated order to place the daily Prime Vendor order. Ensures adequate operational and administrative supplies are available to support CMOP operations.
  • Coordinates procurement activities with a variety of vendors to include ensuring adequate par levels for daily needs, accurate pricing and timely processing of backorders.
  • Ensures open market and direct order purchase requests are processed, placed and received in a timely manner in accordance with the FAR and VAAR.
  • Initiates appropriate action with receiving discrepancies to ensure resolution of a credit or debit in a timely manner with the Prime Vendor.
  • Collaborates with production and receiving to prepare for and participate in the mandatory wall to wall inventories and assists with the final analysis of inventory data for submission to fiscal.
  • Meets standards for documentation and reconciliation of purchase card orders in accordance with the laws and regulations.
  • Complies with all Federal, VA and local acquisition policies and regulations.
  • Consistently contributes to accomplishing the workload in the Logistics Department in a timely manner. Works with other team members to achieve departmental and organizational goals. Monitors departmental workload and assists in other areas as needed.
  • Demonstrates exemplary behavior in maintaining focus and adherence to procedures and guidelines.
  • Shows courtesy and respect for fellow employees, vendors and others in the work environment
  • Assists in finalizing the cost report for Fiscal monthly.
  • Participates on a weekly National call with other CMOP's and the National Office to implement opportunities to reduce the amount of cancelled prescriptions back to the medical centers.
  • Completed physical inventory counts each month.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Enhanced customer satisfaction by ensuring optimal stock levels of high-demand items, minimizing instances of unfulfilled orders or delayed shipments.
  • Works closely with the Quality Assurance department to advise on procurement and inventory related error investigations. Logistics and Quality Assurance answer all emails and phone calls from the medical centers concerning estimated time of arrival of backorder products.
  • I have been involved in multiple improvement processes over the course of 27 years here. I have worked with Quality Assurance and Innovations to fix items on the "punch list" of problems and issues we have had with this new system. We just conducted our wall-to-wall inventory. There is not an actual inventory program for us to use, so we have slowly been able to create a better system to use to count all items in the pharmacy.
  • I was an Approving Official in the beginning of becoming the Lead. This entailed the checking process of a purchase order packet. I also certify the cost report monthly. We have 6 inventory managers that help with this process.
  • I have a process of sorting my prime vendor order daily and selecting generic substitution to compare all prices for a particular product. If a lower price is found, I remove the ordering flag for the product that is more expensive in NEXIA and then mark the least expensive. Then I have to mark the least expensive in the prime vendor and send in a smart sheet to give the prime vendor a usage to order for the new NDC and the NDC to stop ordering. The National Office and medical centers also send emails that will let us know to look for a less expensive product.
  • The products we order have a min/max of 5/9. Once a product goes below the 5 day it will populate on the automated order to order back up to a 9 day. I do use a just time inventory process for the refrigerated items.
  • Collaborate with all CMOP's on the national Cancel Back Call to determine if one CMOP can help out another if there is stock available to share. I have extensive knowledge of procurement and inventory management. I use the inventory stock report to see what I may be out of.
  • I receive purchase request forms from anyone in the facility. Those are assigned to the next inventory manager to place the order. The Cost report has also been split between the inventory managers and I had a training session when everyone started.
  • All medical surgical products have been split amongst the inventory managers. Each inventory manager orders an area on the production floor,
  • Works closely with Fiscal in all aspects. Fiscal has to approve the delivery orders we place Jemni, Alphapointe, and Medline. I am currently learning how to look invoices up in IPPS and a new program called G-Invoicing. Also, involved on a central database call to standardize the cost report.
  • I created a backorder report that I work daily and send to the Quality Assurance to send out to the medical centers to let them know what products we are out of stock on and an estimated time of arrival. I use the RX Problem Status Report and sort it and research each line item to see if we have stock or not. I also have a process in place to get the lot number and NDC to the Quality Assurance department so they can make the 2D barcodes for the medical surgical products that do not have a barcode.
  • I worked with Innovations to iron out all the issues we had with our new system. We have had issues with the automated receiving and I have had to compose emails to send that information to our IT department.
  • I attend the weekly cancel back call with the National office and all other CMOP's. I manage the cost report monthly along with six other inventory managers. We also conduct two wall-to- wall inventories over the course of a year.
  • I attend the weekly cancel back call with the National CMOP and all other CMOP's. This group looks at the top 10 cancel backs for the week and if one CMOP has stock they may fill for another if their queue allows it. I work with the National Office on items that are falling off contract with Medline and others that are going to Medline on contract. We also receive an email that shows if we may be an out liar on a cost. We then research to check our price and let fiscal know if something needs to be changed.
  • I have a vast array of knowledge on the procurement of pharmaceuticals. The cancel back call, the cost report, the backorder report and the TAG call are all ways I can track medication shortages and cost avoidance.

Inventory Management Specialist GS-2010-09/07

Department Of Veterans Affairs- Charleston CMOP
06.2008 - 01.2022
  • Effectively manages inventory to ensure adequate and economic inventory control of drugs, medical items and pharmacy supplies within the Charleston CMOP.
  • Continually monitors stock levels and ensures efficient utilization of resources. This helps in assisting CMOP leadership in achieving the goals with workload moves among all CMOP's.
  • Takes appropriate action to ensure minimum but adequate stock availability.
  • Monitors and utilizes the inventory automated order to place the daily Prime Vendor order. Ensures adequate operational and administrative supplies are available to support CMOP operations.
  • Coordinates procurement activities with a variety of vendors to include ensuring adequate par levels for daily needs, accurate pricing and timely processing of backorders.
  • Ensures open market and direct order purchase requests are processed, placed and received in a timely manner in accordance with the FAR and VAAR. Provides guidance for procurement of pharmaceuticals ans specialty items by using various methods of payment as a 1358, Ordering Officer Delegation or the Government Purchase Card.
  • Initiates appropriate action with receiving discrepancies to ensure resolution of a credit or debit in a timely manner with the Prime Vendor and other suppliers to include billing issues and quantity issues.
  • Coordinates with production and receiving to prepare for and participate in the mandatory wall to wall inventories and assists with the final analysis of inventory data for submission to fiscal.
  • Meets standards for documentation and reconciliation of purchase card orders in accordance with the laws and regulations.
  • Performs as an ordering officer for contracts that have been delegated by the Network Contracting Office or the VA National Acquisition Center while keeping up with the annual training required. Hold multiple ordering officer delegations to include Alphapointe, Medline and Jemni. The required training that has to be completed is Government Ethics and Unauthorized Commitments along with the MSPV GEN-ZV1. Complies with all Federal, VA and local acquisition policies and regulations.
  • Consistently contributes to accomplishing the workload in the Logistics Department in a timely manner. Works with other team members to achieve departmental and organizational goals. Monitors departmental workload and assists in other areas as needed. Assists with training new Logistics staff on all standard operating procedures.
  • Demonstrates exemplary behavior in maintaining focus and adherence to procedures and guidelines.
  • Shows courtesy and respect for fellow employees, vendors and others in the work environment.
  • Receives and maintains the required documentation for the Drug Supply Chain Security Act per FDA requirements and auditing guidelines by requesting the pedigree for a product if it is not with the shipment of prescription pharmaceuticals.
  • Helps rewrite standard operating procedures for multiple areas in the new facility to develop solutions to streamline processes throughout the Pharmacy.
  • I am considered a subject matter expert due to gaining knowledge on all aspects of an automated pharmacy, such as the CMOP, over the last 27 years. Coworkers come to me for advise and to help problem solve any issue involving procurement, receiving, and any automation problem on the production floor. I have worked in the Logistics/procurement department for 17 years as an Inventory Management Specialist. I have been the Lead for the past 3 years.
  • I have created a daily backorder report that is submitted to the Quality Assurance department to send out to the medical centers to allow them to see what products we may be out of and an estimated date of when to expect the product back in stock. This report is created by running the RX Problem Status Report out of NEXIA and researching each item to analyze the data required. I just started using a Stock Location Inactive Report to delete old NDC's and old locations to help clean up our Manage Product data.
  • I use the inventory transaction report to research shortages and overages. I can use the receiving history and adjustments from this report to investigate and look for missing product. There is a sense of accomplishment when I am able to find a product that no one else was able to find and then teach and train others how to resolve these issues.
  • I have prepared for and worked with the administrative staff to help others prepare for multiple Joint Commission inspections. I have walked around to ensure we are in compliance with the regulations and conducted questionnaires with my fellow coworkers.
  • I have worked long hours and involved myself in everything pertaining to our new system in our new facility. I have applied myself to learn all areas of NEXIA. I have assisted in rewriting the standard operating procedures for multiple areas in the pharmacy.
  • Inventory of the pharmaceuticals are conducted twice a year. The operational supplies are counted monthly in GIP (generic inventory package).
  • CMOP does stock and dispense multiple medical surgical products. I have split and assigned all of these products to each inventory managers to place orders for. Most of these items are expensive and we have to send to contracting. If possible, we can purchase $10,000.00 worth of a product. If there are any questions about a product we may received a quote on, we can check PPS-N (Pharmacy Product System-National or send to the Quality Assurance department for approval.
  • I have been involved with the Recall program. I have also assisted with the report for reverse distribution. I am the back up to count and place orders for the operational supplies in GIP (generic inventory package).

Certified Lead Pharmacy Technician-GS-0661-06

Department Of Veterans Affairs- Charleston CMOP
05.2001 - 06.2008

GS-0661- 06 and then promoted to GS-0661-07

  • Cross trained in the specialty areas of the Pharmacy to enable the lead to provide guidance and leadership to fellow employees.
  • Managed ordering for all areas and reviewed the orders before sending to the Prime Vendor .
  • Generated the backorder report by running a program using a SQL function.
  • Worked closely with Liaison Pharmacist to order and set up new products requested by the VA hospitals.
  • Reconciled invoices for receiving and researched discrepancies to submit for either a credit or a debit.
  • Acted as the Manual Area Coordinator and served on a HFMEA Committee that was used to study and improve our manual procedures.
  • Generated and managed a report that captured the expiring drugs in the Pharmacy.
  • Followed sanitary and infection control guidelines due to the manual area being an open product area.
  • Obtained knowledge of all policies and procedures to efficiently train and orient new employees rotating through the areas.
  • Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
  • Enhanced pharmacy efficiency by streamlining prescription processing and medication dispensing procedures.
  • Maintained compliance with all federal and state regulations related to pharmaceutical operations, ensuring accurate record-keeping and documentation practices.

Pharmacy Technician GS-0661-05

Department Of Veterans Affairs- Charleston CMOP
01.1998 - 04.2001
  • Conducted training and change management processes to improve operations.
  • Rotated through all areas of the Pharmacy and gained a basic knowledge of the dispensing policies and operating procedures.
  • Managed A-Frame to include exceptions, procurement of product, adding new items to the A-Frame computer, troubleshooting problems, restocking inventory and participating in the yearly inventories.
  • Managed the Baker 6000 to include exceptions, filling cells on the platform, cleaning cells and restocking inventory.
  • Managed the unreleased report that was used to clear up problem prescriptions.
  • Manually filled prescriptions in the Manual area.
  • Managed receiving to include receiving inventory into the production system using the receiving module and reconciled invoices.

Education

DAU

Certificate in Health Science - Pharmacy Technician

Greenville Technical College
Greenville, SC
05.1996

High School Diploma -

Goose Creek High School
Goose Creek, SC
06.1989

Skills

  • Inventory Management
  • Preparing Reports
  • Planning and Scheduling
  • Project Management
  • Personnel Training
  • Customer Relations
  • Microsoft Office
  • Typing and Data Input
  • Vendor Liaison
  • Procurement
  • Organizing inventory
  • Program Management

Accomplishments

  • Completed a Lean Six Sigma Yellow Belt course in 2017
  • Served on several committees over the course of my 27 years with the Charleston CMOP that improved policies and procedures.
  • Currently serving on the Wellness Committee for 2025/2026.
  • Received an ICARE Certificate of Commitment award on 02/07/23 along with the Pharmacy Excellence Challenge Coin from the Pharmacy Benefits Management Director.
  • Received an ICARE award for my involvement and input on the weekly National Cancel Back Call.

Certification

  • PTCB certification # 0701-0726-2686-497 initial certification date March 31, 1997.
  • Renewal Date by May 31, 2025.

Timeline

Lead Inventory Management Specialist GS-2010-11/5

Department of Veterans Affairs-Charleston CMOP
01.2022 - Current

Inventory Management Specialist GS-2010-09/07

Department Of Veterans Affairs- Charleston CMOP
06.2008 - 01.2022

Certified Lead Pharmacy Technician-GS-0661-06

Department Of Veterans Affairs- Charleston CMOP
05.2001 - 06.2008

Pharmacy Technician GS-0661-05

Department Of Veterans Affairs- Charleston CMOP
01.1998 - 04.2001

DAU

Certificate in Health Science - Pharmacy Technician

Greenville Technical College

High School Diploma -

Goose Creek High School
Tamatha F Hood