Tamaurea Williams
North Liberty,IA
Summary
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Motivated Insurance Agent Assistant with background in supporting insurance agents, providing excellent client service, and managing policy applications. Strengths include knowledge of various insurance policies, client relationship management skills, and administrative abilities. Strong track record of enhancing efficiency within agency operations through proactive support to agents and clients.
Overview
6
6
years of professional experience
Work History
Bartender
Jethro’s BBQ
Cedar Rapids, IOWA
10.2025 - Current
- Engaged customers with friendly service while taking drink orders efficiently.
- Mixed and served beverages according to established recipes and customer preferences.
- Maintained cleanliness of bar area, including glassware, utensils, and counters.
- Handled cash transactions accurately while processing payments for drinks served.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Performed opening and closing duties including restocking supplies.
- Trained new bartenders on drink preparation and customer service standards.
- Welcomed customers warmly upon arrival to create a friendly atmosphere. and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
Host/Server/Bartender
Darden Restaurants, Inc
Cedar Rapids, Iowa
08.2020 - 08.2025
- Greeted guests warmly and ensured smooth seating arrangements.
- Managed reservation system and coordinated table assignments efficiently.
- Assisted servers by communicating guest needs promptly and clearly.
- Took care of customers needs and orders
- Trained new hosts on procedures and customer service standards effectively.
- Mixed and served beverages according to established recipes and customer preferences.
- Maintained cleanliness of bar area, including glassware, utensils, and counters.
- Collaborated with kitchen staff to coordinate food and drink service during busy hours.
Insurance Agent Assistant
Grow Well Finacial
North Liberty, CA
12.2024 - 05.2025
- Assisted clients with insurance inquiries and policy details.
- Assisted clients with filling out insurance applications and providing information about the different types of policies available.
- Processed applications and maintained client records efficiently.
- Maintained accurate records of all client interactions in the company database.
- Resolved customer complaints in a professional manner while adhering to company policies.
- Researched insurance products to provide accurate information to clients.
Education
Jefferson High School
Cedar Rapids, IASkills
- Beverage preparation
- Cash handling
- Customer engagement
- Cleanliness maintenance
- Sales strategies
- Effective communication
- Attention to detail
- Marketing management
- Health insurance
- Vision and dental insurance
- Leads prospecting
- Licensed insurance agent
- Upselling
Timeline
Bartender
Jethro’s BBQ
10.2025 - Current
Insurance Agent Assistant
Grow Well Finacial
12.2024 - 05.2025
Host/Server/Bartender
Darden Restaurants, Inc
08.2020 - 08.2025
Jefferson High School