TAMAYA L. HOLSTON

Killeen

Summary

Resourceful and dedicated individual looking to obtain a position that utilizes and builds upon my outstanding work ethic and education. Excellent skills and a demonstrated commitment to providing great customer service. Strong organizational abilities with proven success in managing multiple academic projects and volunteering events.

Overview

years of professional experience

Work History

Sales Associate

Dillards

Killeen, TX

06.2024 - Current

Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Hostess, Food Runner, and Curbside Worker

Pluckers Wing Bar and Grill

Killeen, TX

05.2020 - Current

Greet and acknowledge guests and seat patrons by escorting them to assigned table or communicate delays and offer additional services such as beverages to keep them occupied while waiting
Present menus, create personal dining experience, answer questions, and offer information on menu items, beverages, and specials
Accept and organize reservations and prioritize reservations to accommodate customers
Prepare seating assignments prior to service and present plan to restaurant during pre-shift meeting
Address guest requests or complaints and escalate major complaints to manager
Answers phones; communicates with callers politely with proper phone etiquette
Take and present to-go orders as needed
Maintain specific side-work and closing duties as required
Report to work in a neat a clean uniform
Comply with established sanitation standards, personal hygiene, and health standards
Observes proper food preparation and handling techniques
Store’s food properly and safely, marking the date and item
Rotates items
Reports necessary equipment repair and maintenance to supervisor

Bank Teller

First National Bank

Harker Heights, TX

06.2023 - 09.2023

Provided exceptional customer service, resulting in increased client retention and loyalty.
Handled various accounting transactions.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.

Education

High School - undefined

Killeen High School

Killeen, Texas

01.2022

Skills

Software Packages: MS Word, MS Excel, MS PowerPoint, Aloha Guest Manager
Operating Systems: Microsoft Windows, Apple macOS, Google's Android OS, and Apple iOS

Machines and Office Equipment: keyboard, printer, fax machine, copier, scanners, microphone, calculator, mouse, touchpad, touchscreen, webcam, memory card, and USB flash drive

Timeline