Tambra (Tammy) DelBoccio

7885 Leicester Drive, Naples,Florida

Summary

Dedicated and knowledgeable Business/Operations Manager with over 25 years of dental experience bringing planning and problem-solving abilities, seeking full or part-time employment working remotely from my home office, with my emphasis on internal claims processing functions. Focused on maximizing claims reimbursement and turn-around-time to increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

Overview

years of professional experience

Work History

Business & Operational Manager

Richard DelBoccio DMD PA

NAPLES, Florida 34109

03.2001 - 01.2024

Developed and implemented claims processing policies and procedures to improve filing efficiency and revenue.
Developed procedures for tracking patient records and updating treatment plans as needed to ensure accuracy for claims filing.
Conducted regular audits of patient accounts to ensure dental insurance claims filing accuracy and compliance with regulations.
Trained administrative and clinical staff on proper claims filing techniques and methods for maintaining efficient dental records.
Managed/processed/released electronic dental claims and attachments, appeals, fee schedules, re-credentialing, pre-auths, reports, etc.
Interfaced and responded to employee / patient queries and concerns to resolve dental insurance and accounting issues in accordance with company policies and procedures, healthcare regulations and dental board standards.

Education

Business

Brookdale Community College

Lincroft, NJ

Businesss, Sales, Dental, Dentrix, Dexis, MS Word

On The Job Training

Skills

Business & Operations Manager for 25 years for my husbands private dental practice

All phases of patient records management
Accounts payable, receivable, patient billing, insurance claims processing, insurance appeals, fee schedules, etc

Data entry in Quickbooks for A/P, A/R, vendors and employee information, and for tax preparation
Employee management, policies and procedures, staff performance, new-hires and dismissals, workers comp, etc
Implemented and managed the day-to-day activities of the business office, as well as all other support duties as deemed necessary

Affiliations

Health conscience
Bicycle riding
Music - blue grass/jazz/americana/old rock/blues...
Walks with my husband and dog
Travel and family

Languages

English

Professional

References

References available upon request.

Timeline