Dedicated Care Coordinator with over 14 years of experience in healthcare. Skilled in relationship building and time management, ensuring smooth communication between patients and providers. Committed to delivering comprehensive care that improves client health outcomes.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Wellness Assistant
Crystal Home Health Care Services
Des Plaines, Illinois
03.2026 - Current
Coordinated wellness programs to enhance client health and well-being.
Monitored client health status and reported changes to the healthcare team.
Educated clients on health management and wellness practices.
Organized workshops focusing on physical fitness, mental well-being, emotional resilience.
Delivered training sessions on stress management techniques and healthy lifestyle habits.
Collaborated with multidisciplinary teams to deliver comprehensive care services.
Maintained accurate client records and documentation for care plans.
Advised management on potential areas of improvement for workplace wellness initiatives.
Collaborated with external vendors to arrange supplies and equipment needed for wellness events.
Coordinated with other departments to ensure smooth operations of wellness activities.
Provided administrative support to the wellness team.
Created promotional materials such as flyers, posters, banners for wellness programs.
Organized health fair to introduce members to health and wellness-related local businesses.
Protected clients' rights by maintaining confidentiality of personal and financial information.
Transmitted information or documents to customers through email, mailings or facsimile machine.
Developed budgets and established staff policies.
Organized company events by coordinating logistics and communicating details to staff. with venues and advised staff of pertinent details.
Care Coordinator
Crystal Home Health Care Services
Des Plaines, Illinois
02.2012 - Current
Coordinated patient care plans with healthcare providers and families.
Collaborated with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.
Monitored patient progress and adjusted care plans accordingly.
Facilitated patient understanding of care plans and ensured clear communication of information from medical staff.
Supported patient care planning with healthcare providers and family members.
Provided case management services to ensure the delivery of quality care.
Responded promptly to inquiries from patients regarding their care plans.
Facilitated referrals to community resources such as housing, transportation, employment opportunities.
Recorded patient interactions and status updates in electronic health records.
Attended meetings with families and other members of the interdisciplinary team to discuss patient progress and plan for future interventions.
Coordinated communication among family, caregivers, and healthcare providers regarding patient’s condition.
Trained new team members on care coordination processes.
Ensured compliance with state regulations related to healthcare service provision.
Recruited, hired and trained new medical and facility staff.
Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
Resolved patient inquiries with knowledgeable and friendly service, enhancing overall customer satisfaction.