Tameisha Palmer
Scottsdale,AZ
Summary
Experienced & Hard working Customer Service professional with 10+years, spearheading operations at Covid Testing To You, enhancing team efficiency and operational quality. Skilled in fostering high-quality customer service and adept at adapting to diverse situations. Dynamic leader as a server with Texas Road House and beyond, excelling in critical thinking and staff management. Demonstrates a strong work ethic and exceptional communication abilities, driving significant improvements in operational performance.
Overview
5
5
years of professional experience
Work History
Server
Texas Road House
12.2023 - Current
- Ensure Quality Customer Service, while following all steps of service throughout the dining experience.
- Effective use of the POS system, and suggesting food and beverage items, while cash handling all transcations.
- Keeping an Enthusiactic attitude, and maintaining respectful demeanor when things get tough.
Lead Bartender
Island View Casino Resort
08.2021 - 08.2022
- Coordinated staff 2+, training new hires, ensuring high quality service and drinks.
- Overlooking current liquor trends, developing menu changes for new food & cocktails; while ensuring the bar is clean and sanitary, and removing trash at the end of shift.
- Managing Inventories, keeping them stocked and maintained.
Director of Operations
Covid Testing To You
12.2020 - 07.2021
- Oversaw daily Covid tests/results for customers & managed 10+ employees, making sure everyone was in coordination and efficient operations of customer service, health info., and payment processing.
- Developed personal clientele and procedures to improve operational quality and team efficiency.
- Managed budget and utilized operational resources to efficiently run operation.
- Oversaw day-to-day production activities in accordance with business objectives.
In-Home Caregiver
Daniel Duick
03.2019 - 11.2020
- Managed and administered daily medication, while also cleaning and preparing medical equipment.
- Assisted with personal hygiene, as well as preparing meals throughout day.
- Lead patients in light exercises and self soothing sessions, and managing their schedule according to their needs.
Education
Medical Degree - Medical Assisting
Brookline College
Tempe,AZ 12.2020
High School Diploma - General Studies
Destiny Christian Academy
Valley, WS03.2002
Skills
- Managing staff and taking lead during situations, as well as interacting well with others
- Ability to adapt to any situation, and examine problems with critical thinking
- Strong communication with employers, staff and customers;as well as actively listening and understand what is being said
- Strong Work Ethic when it comes to responsibilities, as I am willing to complete tasks and confirm completion
Certifications
- CPR Certified
- Food Handler Certified
- First Aid Certified
- Bartending License
Timeline
Server
Texas Road House
12.2023 - Current
Lead Bartender
Island View Casino Resort
08.2021 - 08.2022
Director of Operations
Covid Testing To You
12.2020 - 07.2021
In-Home Caregiver
Daniel Duick
03.2019 - 11.2020
Medical Degree - Medical Assisting
Brookline College
High School Diploma - General Studies
Destiny Christian Academy
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