Tameka Bracy
Collective Realty Co.
Dallas,TX
22
years of professional experience
Versatile and compassionate Case Management professional with over 10 years of experience spanning healthcare, government, social services and community based organizations. Proven track record of managing complex caseloads, coordinating multidisciplinary services, advocating for vulnerable populations, and delivering person centered solutions for individuals, families and communities.
Work History
Realtor
1 Year 2 Months- Guide Clients through the home buying and selling process, delivering personalized service from consultation to closing.
- Build and maintain strong client relationships through consistent communication, trust and attention to detail.
- Maintain high standards of professionalism, confidentiality and client care in every interaction.
- Resolve challenges quickly and professionally, ensuring a smooth and stress-free experience for all parties involved.
- Adapt communication style to work effectively with diverse clients and personalities.
Flight Attendant
6 Months- Provided exceptional customer service while ensuring passengers' safety, comfort and overall travel experience throughout the flight.
- Conducted preflight safety checks verified emergency equipment and ensured compliance with the FAA regulations and airlines procedures.
- Delivered safety demonstrations and provided clear instructions regarding emergency procedures, seatbelts requirements and onboard policies.
- Assisted passengers with special needs including elderly travelers, individuals with disabilities, families and passengers requiring additional support.
- Demonstrated staring attention to detailed adaptability, teamwork and the ability to work in fast paced environment.
Case Manager- Community Courts Division
2 Years 1 Month- Managed cases for individuals participating in Community Court programs, ensuring compliance with court requirement and diversion programs.
- Coordinated services with judges, attorneys, social services agencies and community organizations to connect participants with housing, employment, mental health and supportive resources.
- Monitored client progress, documented case activities and maintained confidential records in compliance with city policies.
- Conducted follow-up meetings and monitors attendance for court ordered classes, community services and treatment programs.
- Assisted with community outreach initiatives and resources events to increase access to supportive services.
- Advocated for clients while prompting successful program completion and reducing barriers to long term stability.
Team Lead Case Manager
1 Year 4 Months- Managed a Caseload of approximately 80 individuals with Intellectual Development disabilities (IDD), mental health diagnosis and physical disabilities.
- Conducted comprehensive assessment and developed individual person centers services plans to address clients' medical behavioral and social needs.
- Coordinated comprehensive assessments and developed individualized person-centered services plans to address clients' medical behavioral and social needs.
- Coordinated care with physician, therapist community providers, families and interdisciplinary teams to ensure continuity of services.
- Performed routine home visits and monthly follow-up contacts to monitor client progress and ensure services compliance.
- Maintained accurate case documentation in accordance with state regulations, medical guidelines and organizational policies.
Activities & Life Enrichment Director
4 Years 3 Months- Planned and implemented therapeutic and recreational programs designed to enhance the quality of life for residents in long term care.
- Coordinated individualized and group activities that prompted cognitive, emotional and social well-being.
- Collaborated with Interdisciplinary teams to develop resident centered care plans and monitor participation.
- Maintained regulatory documentation and ensured compliance with state survey requirements and facility standards.
- Assisted with state inspections and audits by maintaining organized records and supporting compliance initiatives.
- Built meaningful relationships with residents while fostering a safe, engaging and inclusive environment.
Activities Director
2 Years 9 Months- Planned and implemented therapeutic and recreational programs designed to enhance the quality of life for residents in long term care.
- Coordinated individualized and group activities that prompted cognitive, emotional and social well-being.
- Collaborated with Interdisciplinary teams to develop resident centered care plans and monitor participation.
- Maintained regulatory documentation and ensured compliance with state survey requirements and facility standards.
- Assisted with state inspections and audits by maintaining organized records and supporting compliance initiatives.
- Built meaningful relationships with residents while fostering a safe, engaging and inclusive environment.
Lead Certified Med Tech
7 Years- Administered prescribed medications to residents according to physician orders, medications scheduled and facilities policies while following state guidelines.
- Accurately documented medication administration records (MAR) residents' responses, and any changes in condition.
- Monitored residents for medication effectiveness, adverse reactions and changes in physical or mental states; reported concerns to nursing staff.
- Assisted with residents ADL, including personal care mobility assistance, meals hydration and safety monitoring.
- Conducted routine wellness checks and provided compassionate support to residents with dementia, chronic illness, physical disabilities and other healthcare needs.
Education
Bachelor of Science - Psychology
Paralegal Studies- Associates
Skills
Case Management & Care Coordination
Client Advocacy
Crisis Intervention & problem Resolution
Person Centered Service Planning
Case Load Management
Needs Assessment & Resources Coordination
Medicaid & Community Bases Services
Regulatory Compliance
State Audits & Quality Assurance
Documentation & Case Record Management
Risk & Safety Planning
Client Education
Conflict Resolution
Time Management & Organization
Critical Thinking & Decision Making
Problem Solving
Microsoft Office Suites (Word
Excel Outlook & Power Point)
Data Entry & Case Management Systems
Confidentiality & HIPPA Compliance
Timeline
Realtor
Collective Realty Co.
06.2025 - CurrentRead More
Flight Attendant
Skywest Airlines
10.2024 - 04.2025Read More
Case Manager- Community Courts Division
City of Dallas- City's Attorney's Office
02.2021 - 03.2023Read More
Team Lead Case Manager
Wellness Healthcare Solutions
10.2019 - 02.2021Read More
Activities & Life Enrichment Director
Cottages of Lake St Louis
03.2015 - 06.2019Read More
Activities Director
Ackert Park Nursing Home
06.2012 - 03.2015Read More
Lead Certified Med Tech
Lutheran Senior Services Nursing Home
01.2005 - 01.2012Read More
Sanford Brown College
Paralegal Studies- Associates
Read More
Capella University
Bachelor of Science from Psychology
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