Tameka Brinson
St. Petersburg
Summary
Adept at enhancing patient well-being and safety, my tenure at Ageless Placement Inc. showcased my proficiency in patient-centered care and medication management. Leveraging compassionate listening and first aid certification, I significantly improved client satisfaction. My background also includes streamlining sales processes and ensuring transaction accuracy, underscoring my versatile skill set in both healthcare and customer service.
Overview
10
10
years of professional experience
Work History
Certified Home Health Aide
Ageless Placement Inc.
01.2012 - 11.2020
- Maintained records of patient care, condition, progress, or problems to report and discussed observations with supervisor or case manager.
- Provided companionship reducing feelings loneliness isolation improving patient''s overall emotional wellbeing.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Administered prescribed medications to patients as directed, ensuring proper dosage and adherence to treatment plans.
Telemarketing Sales Representative
Think Direct Marketing
09.2011 - 12.2011
- Contributed to the development of new sales scripts by incorporating successful tactics gained from experience and industry trends.
- Answered calls, took messages, and transferred calls to correct individuals.
- Maintained a high level of accuracy when inputting customer data into company CRM systems, ensuring proper tracking of leads and sales conversions.
- Enhanced customer satisfaction ratings through active listening, empathy, and prompt resolution of any issues or concerns.
Cashier
St.Anthony’s Hospital
10.2010 - 05.2011
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
High School Diploma -
St.Petersburg High School
St. Petersburg, FL06-2010
Skills
- Task Coordination
- Assistance with Bathing
- Home Maintenance Responsibilities
- Patient-Centered Care
- First Aid Certification
- Compassionate Listening
- Efficient Meal Preparation
- Patient Medication Management
- Care plan assessment
- Medical terminology and equipment
- Client safety and first aid
- Compassionate client care
Timeline
Certified Home Health Aide
Ageless Placement Inc.
01.2012 - 11.2020
Telemarketing Sales Representative
Think Direct Marketing
09.2011 - 12.2011
Cashier
St.Anthony’s Hospital
10.2010 - 05.2011
High School Diploma -
St.Petersburg High School
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