Tameka Matthews
Randallstown,Maryland
Summary
Results-driven Property Manager with a proven track record of maximizing net operating income through cost control, strategic marketing, and occupancy optimization. Experienced in overseeing multi-unit residential properties and portfolios, adept at leading high-performing teams, managing vendor relations, and ensuring regulatory compliance. Committed to delivering superior resident satisfaction and maintaining property integrity through proactive management and continuous improvement. Demonstrates strong financial acumen to drive operational success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Property Manager
Trinity Property Consultants
05.2022 - Current
- Devised and executed marketing strategies, achieving significant financial improvements.
- Foster resident, referral, and outreach programs, strengthening community ties for 387 units.
- Pioneer team recruitment and development, instilling effective sales and leasing techniques
- Direct construction and renovation timelines, procurement, and unit acceptance, ensuring timely project delivery
- Boost property profitability by overseeing financial performance.
- Implement cutting edge leasing techniques and streamlined renovation processes, driving efficiency and accelerating
project timelines. - Cultivate a high performing team of 8 team members, fostering a culture of excellence in sales and customer service to elevate property management standards.
- Conduct comprehensive financial analyses, identifying opportunities for cost reduction and revenue growth to boost overall profitability.
Talent Development and Learning Director
VIVO Living
02.2023 - 08.2023
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reduced operational risks while organizing data to forecast performance trends.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Senior Property Manager
Lincoln Property Company
10.2014 - 05.2022
- Conducted comprehensive financial analyses, identifying opportunities for cost reduction and revenue growth to boost overall profitability for the portfolio of 4,259 units.
- Directed daily property operations, ensuring risk management and asset safeguarding
- Coordinated marketing and leasing activities, maintaining high occupancy rates for all properties making up a team of 132 team members.
- Successfully negotiated lease renewals, achieving 65% retention with 8% average rent raises. Orchestrated short term lease during COVID to avoid locking rates without increase mandated by Local and Federal Officials.
- Directed team to exceed performance goals while unifying management, sales and marketing in daily operations.
- Collaboratively developed strategies to meet financial and operational goals including reducing delinquency rates through persuasive rent and fee collection
- Improved cash flow by streamlining utility payments
- Established rental rates by surveying local rental rates and calculated overhead costs.
- Attracted neighbors by advertising vacancies and personally showed units to potential renters when on site and virtually.
Community Manager
AIMCO
09.2013 - 10.2014
- Orchestrated marketing, advertising, and sales to uplift community revenue for 1202 units.
- Consistently outperformed monthly sales objectives by Tackled occupancy hurdles, impacting community growth.
- Led a robust problem-solving approach to address resident issues and revenue growth.
- Inspired and trained sales and service team, achieving leasing objectives.
- Devised and executed effective follow-up plans, ensuring tenant retention.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
Assistant Manager - Lease Up Community
Fore Properties
11.2012 - 09.2013
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences for 593 unit Community.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Maintained and processed over 500 invoices weekly, deposits, and money logs.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
Leasing Consultant
Greystar Property Management
09.2009 - 10.2012
- Distributed and followed up on tenant renewal notices.
- Collected monthly rent payments for over $1.2M per month and other fees, always properly recording, and processing money.
- Greeted interior and exterior vendors, assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Education
DIPLOMA -
Randallstown High School
Randallstown, Maryland 01.2003
Some College (No Degree) - Juvenile Criminal Justice
Florida Metropolitan University
Orlando, FLSkills
- Portfolio oversight experience
- Cost analysis and financial reporting
- Team training and development / Integrated marketing and leasing/Facility Inspections & Maintenance Oversight
- Market Analysis & Rent Optimization
- Regulatory Compliance (Fair Housing, Safety Standards)
- Rent recovery strategies
- Software Proficiency: Yardi, Voyager, LRO, Entrata, MS Office Suite
- Conflict Resolution
- Community Engagement
- Negotiation Skills
- Risk Management
- OneSite/Yardi/PayScan/CRM/Nexus Payables/Entrata software proficiency/Snappt / Celeri
- Entrepreneurial
Certification
- CAM Candidate Training - 2017
- Notary - 2018
- NALP - 2007
Timeline
Talent Development and Learning Director
VIVO Living
02.2023 - 08.2023
Property Manager
Trinity Property Consultants
05.2022 - Current
Senior Property Manager
Lincoln Property Company
10.2014 - 05.2022
Community Manager
AIMCO
09.2013 - 10.2014
Assistant Manager - Lease Up Community
Fore Properties
11.2012 - 09.2013
Leasing Consultant
Greystar Property Management
09.2009 - 10.2012
DIPLOMA -
Randallstown High School
Some College (No Degree) - Juvenile Criminal Justice
Florida Metropolitan University
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