Tameka Ocean
1018 Talmadge Way,Southern Pines
Summary
Accomplished professional with robust experience in administration and customer service, cultivated at First Health Moore Regional Hospital. Demonstrated expertise in infection control and collaborative teamwork, driving operational efficiency. Effectively orchestrated cleaning schedules, optimizing workflow by 20%. Outstanding communicator dedicated to quality assurance and health compliance.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Housekeeper
First Health Moore Regional Hospital
Pinehurst, NC
09.2022 - Current
- Maintained cleanliness and sanitation standards in patient rooms and common areas.
- Operated cleaning equipment and utilized chemical solutions according to safety protocols.
- Assisted team members with heavy lifting and moving of furniture as needed.
- Ensured proper disposal of waste materials following hospital regulations.
- Conducted routine inspections to identify maintenance needs and report issues promptly.
- Collaborated with nursing staff to ensure timely room turnover for incoming patients.
- Implemented efficient cleaning schedules, improving overall workflow within the department.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Enhanced property appearance by contributing to outdoor cleaning efforts and garden maintenance.
Cashier
Harris Teeter
Aberdeen, NC
01.2020 - 02.2021
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers by answering inquiries and resolving issues to enhance shopping experience.
- Maintained cleanliness and organization of checkout area to promote a safe environment.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Trained new cashiers on company policies, procedures, and customer service standards.
- Monitored inventory levels at the register, alerting management of shortages as needed.
- Implemented best practices for cash handling, ensuring compliance with company guidelines.
E4 Human Resource Specialist
Military
Fort Jackson, SC
09.2006 - 08.2019
- Coordinated resource allocation to support mission readiness and operational efficiency.
- Assisted in developing training materials for personnel on resource management systems.
- Implemented inventory tracking processes to enhance supply chain accuracy and reliability.
- Analyzed resource utilization data to identify areas for process improvement and cost savings.
- Facilitated communication between departments to streamline resource distribution and support operations.
- Mentored junior staff on best practices in resource management and operational support strategies.
- Led initiatives to optimize resource deployment, resulting in improved response times during missions.
- Enhanced resource allocation efficiency by streamlining the procurement process and implementing inventory management strategies.
- Collaborated with cross-functional teams to identify resource gaps and create solutions for streamlined operations.
- Developed comprehensive resource plans, enabling successful project completion on time and within budget constraints.
Head Cashier
Lowe's Home Improvement
Aberdeen, NC
03.2008 - 05.2011
- Managed cash register operations, ensuring accuracy in transactions and customer satisfaction.
- Trained new cashiers on operating procedures and customer service standards.
- Implemented efficient checkout processes to reduce wait times during peak hours.
- Resolved customer inquiries and complaints, enhancing overall shopping experience.
Education
Bachelor of Science - Social Work
Bowie State University
Bowie, MD05.2006
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Health and safety compliance
- Residential cleaning
- Excellent oral and written communication
- Customer service-focused
- Hospitality background
- Complex Problem-solving
- Exceptional communicator
- Infection control
- Ordering cleaning supplies
- Quality assurance
- Inventory control
- Supply inventory management
Accomplishments
I have received plenty of verbal accomplishments at work on how good I was doing. I've graduated from college when I was told by a person who was supposed to care, that I will never be no one. After college I was unable to find a career within my field so I joined the military with a promising career; finished basic training and AIT . Now looking to pursue something within my Military accomplishments as a Human Resource Specialist.
Affiliations
My affiliations are finishing college, Also, being in the Military for 10+years and I've received an Honorable Discharge.
Certification
:First Health Moore Regional Hospital: Basic Computer Skills
:Received certificate after graduating from Basic Training and AIT
Timeline
Housekeeper
First Health Moore Regional Hospital
09.2022 - Current
Cashier
Harris Teeter
01.2020 - 02.2021
Head Cashier
Lowe's Home Improvement
03.2008 - 05.2011
E4 Human Resource Specialist
Military
09.2006 - 08.2019
Bachelor of Science - Social Work
Bowie State University