Tameka Redden
Rochester
Summary
Bus Operator with 20 years of experience in transportation and leadership mentoring. Proven ability to manage customer concerns effectively while ensuring safety and satisfaction. Recognized for exceptional time management skills and fostering a positive passenger experience.
Overview
23
23
years of professional experience
Work History
Bus Operator
Regional Transit Service
Rochester
04.2003 - Current
- Conducted pre-trip and post-trip inspections to verify vehicle safety and functionality.
- Ensured timely departures and arrivals for passengers at designated stops.
- Operated multi-route buses safely across regional transit areas.
- Led onboarding and field training of new hires, emphasizing defensive driving, route familiarity, and RTS service standards.
- Ensured accessible transportation by operating wheelchair lifts and securement systems.
- Resolved passenger issues as primary public contact, utilizing conflict de-escalation techniques.
Education
High School Diploma -
Edison Tech
Rochester, NY06-1993
Skills
- Training new hires, & Peer Mentoring (8 years)
- Defensive driving
- Problem solving
- Time management
Accomplishments
Million Mile Certificate
References
References available upon request.
Timeline
Bus Operator
Regional Transit Service
04.2003 - Current
High School Diploma -
Edison Tech