Tameka Roberts
Opelousas
Summary
Customer Service Representative with over 8 years of experience in retail and finance, including a background in assistant management and warehouse. Proven ability to adapt quickly, learn new tasks efficiently, and exceed expectations. Known for a customer-focused attitude, strong organizational skills, and attention to detail. Seeking to bring reliability, professionalism, and dedication to a new role within your company.
Overview
16
16
years of professional experience
Work History
Administrator Coordinator 3
Acadiana Area Human Service District
Lafayette, LA
09.2025 - Current
- Inputting data accurately into charts and screening clients while following policy and maintaining privacy guidelines
- Answering phones, scheduling appointments, taking correct messages, and relaying information to the correct departments
- Uploading, and organizing digital or physical documents
- Calculating financials
- Verifying patient or client insurance eligibility.
Registered Line Technician
Louisiana Developmental Center
Opelousas, LA
12.2024 - Current
- Implement ABA treatment plans under supervision of LBA/BCBA
- Provide one-on-one behavioral therapy
- Track and document client progress
- Communicate with families and supervisors
- Maintain a safe and supportive environment
Consumer Loan Specialist
First Heritage Credit
Opelousas, LA
07.2023 - Current
- Evaluate credit reports and process loan applications
- Handle data entry and loan closings
- Make daily collection calls and handle payment processing
- Deliver excellent in-person and phone customer service
- Maintain secure cash drawer and office records
- Utilize Microsoft Office for daily operations
Assistant Manager
Security Finance
Lafayette, LA
10.2022 - 07.2023
- Preparing and closing loans
- Making collection calls daily
- Marketing for potential and former customers
- Providing friendly customer service in person and on the phone
- Receives and process loan payments to customer accounts
- Maintains accurate filing and record-keeping
- Assist with training of new hires
Merchandiser
Lowe’s Home Improvement
Opelousas, LA
03.2020 - 10.2022
- Designed appealing visual displays to promote sales
- Labeled and priced merchandise correctly
- Resolved planogram and product placement issues
- Assisted customers with product selection
- Complete all tasks in a timely manner.
Family Caregiver
10.2017 - 03.2020
- Provided full-time care and support for a family member
Processor
Walmart Distribution Center
Opelousas, LA
07.2016 - 10.2017
- Labeled and shipped merchandise accurately
- Reported safety issues and maintained a hazard-free work area
- Operated handheld devices and equipment efficiently
Assistant Manager
Family Dollar
Opelousas, LA
03.2010 - 03.2016
- Provided excellent customer service and team support
- Help trained employees, managed cash, and maintained inventory
- Opened/closed store and ensured daily operations ran smoothly
Education
High School Diploma - undefined
Northwest High School
Opelousas, LA05-2010
Skills
- Ability to adapt to changes
- Customer Service & Support
- Visual Merchandising
- Microsoft Office
- Computer Skills
- Data Management
- Scheduling
- Data Entry & Administrative Tasks
- Attention to detail
Timeline
Administrator Coordinator 3
Acadiana Area Human Service District
09.2025 - Current
Registered Line Technician
Louisiana Developmental Center
12.2024 - Current
Consumer Loan Specialist
First Heritage Credit
07.2023 - Current
Assistant Manager
Security Finance
10.2022 - 07.2023
Merchandiser
Lowe’s Home Improvement
03.2020 - 10.2022
Family Caregiver
10.2017 - 03.2020
Processor
Walmart Distribution Center
07.2016 - 10.2017
Assistant Manager
Family Dollar
03.2010 - 03.2016
High School Diploma - undefined
Northwest High School