Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
21
21
years of professional experience
Work History
Administrative Assistant
Baptist Memorial Hospital
01.2025 - Current
Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Facilitated collaboration within the team by organizing regular meetings and tracking project progress.
Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Maintained inventory of office supplies and placed orders.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Supported recruitment processes, scheduling interviews, and communicating with applicants to improve hiring timelines.
Assisted coworkers and staff members with special tasks daily.
Completed forms, reports, logs, and records to handle all documentation for human resources quickly.
Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.
Liaised between clients and vendors and maintained effective lines of communication.
Facilitated collaboration within the team by organizing regular meetings and tracking project progress.
Managed a filing system, entered data, and completed other clerical tasks.
Senior Executive Assistant
Methodist Le Bonheur
04.2019 - 12.2024
Processed travel expenses and reimbursements for the executive team and senior management group.
Contributed to smooth business operations by planning and organizing meetings and conferences.
Managed complex calendar scheduling with a focus on proper allocation of executive availability.
Developed strong relationships with internal departments to facilitate cross-functional collaboration on key initiatives driven by senior leaders.
Maintained professionalism while handling sensitive information by adhering to strict confidentiality protocols at all times.
Assisted senior management with major initiatives and projects.
Prepared meeting agendas and briefing papers for members of the board of directors and executive team.
Streamlined executive schedules by managing appointments, meetings, and travel arrangements to ensure smooth daily operations.
Created expense reports, budgets, and filing systems for the management team.
Managed executives' complex and frequently changing travel arrangements and coordinated pre-planning of trips.
Created regular reports and updated internal databases.
Distributed company-wide announcements, booked conference rooms, and coordinated catering for annual staff development forum.
Coordinated complex annual meeting involving multiple presenters, a high number of global attendees, and a robust budget encompassing livestream production, remote location arrangements, and senior executive accommodations.
Conducted research to prepare, gather, and proofread briefing materials, agendas, and decks for executive-level meetings.
Provided administrative support to senior leadership and members of the executive board while maintaining confidentiality.
Managed external contacts for the CEO and kept track of periodic communication needed for priority contacts.
Maintained the executive's appointment schedule by planning and scheduling appointments, teleconferences, and travel plans.
Supported decision-making processes by conducting research, compiling data, and presenting findings in concise reports for executive review.
Accurately and quickly processed subscription and market invoices.
Facilitated successful events by coordinating logistics, vendor relations, and guest accommodations for high-level corporate functions.
Maintained confidential, administrative support to the executive team and members of the board of directors.
Created and managed office systems to efficiently deal with documentation.
Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Greeted arriving visitors, determined the nature and purpose of the visit, and directed individuals to appropriate destinations.
Upheld strict timetables by maintaining accurate, balanced calendars.
Coordinated events and worked on ad hoc projects.
Handled logistics, catering, agendas, and travel arrangements for meeting and event planning for the board of directors, president, and executive vice president.
Updated and maintained confidential databases and records.
Managed schedules, events, and travel plans for conferences, meetings, and seminars, as well as domestic and international trips for [Number] executives.
Processed travel expenses and reimbursements for the executive team and senior management group.
Managed complex calendar scheduling with a focus on proper allocation of executive availability.
Prepared meeting agendas and briefing papers for members of the board of directors and executive team.
Created expense reports, budgets, and filing systems for the management team.
Distributed company-wide announcements, booked conference rooms, and coordinated catering for annual staff development forum.
Conducted research to prepare, gather, and proofread briefing materials, agendas, and decks for executive-level meetings.
Provided administrative support to senior leadership and members of the executive board while maintaining confidentiality.
Maintained confidential, administrative support to the executive team and members of the board of directors.
Assisted in talent acquisition efforts through candidate screening, interview scheduling, and onboarding coordination for new hires within the organization.
Delivered timely, accurate, and comprehensive support for executive decision-making through effective data analysis and presentation of relevant information.
Directed administrative functions for the board of directors, principals, consultants, and key managers.
Substitute Teacher
ESS
10.2018 - 04.2019
Followed classroom plans left by the class teacher to continue student education and reinforce core concepts.
Upheld classroom routines to support student environments and maintain consistent schedules.
Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Repeatedly requested as a substitute teacher by teachers based on excellent past referrals and trusted performance.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Maintained day-to-day classroom management and discipline to promote learning initiatives.
Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
Supervised lunchroom and recess activities.
Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.
Participated in professional development opportunities to stay current on educational trends and research-based teaching strategies for continuous improvement in practice.
Maintained accurate records of student attendance, grades, and progress reports, ensuring timely submission to administration for reporting purposes.
Collaborated with teaching staff to share resources and strategies, enhancing overall teaching quality.
Developed and executed lesson plans to cover the required curriculum effectively.
Engaged parents and guardians in their children's learning process through regular communication and feedback.
Enhanced student engagement by implementing interactive teaching methods.
Integrated technology into lesson plans, increasing student interest and participation in subjects.
Provided substitute teaching services across multiple grade levels and subjects, maintaining educational continuity in the absence of regular teachers.
Encouraged critical thinking and problem-solving skills through project-based learning activities.
Fostered student curiosity and love for learning by presenting material in engaging and relatable ways.
Assisted in the development of individualized education plans for students requiring additional support, contributing to their academic success.
Assisted in organizing and supervising school field trips, enhancing learning through real-world experiences.
Adapted quickly to different classroom settings and teaching assignments, demonstrating flexibility and resourcefulness.
Adapted teaching strategies to accommodate virtual learning environments, ensuring continuous education during remote periods.
Contributed to positive school culture by participating in extracurricular activities and events.
Supported implementation of school-wide initiatives aimed at improving academic achievement and student well-being.
Provided feedback to students on assignments and tests, offering constructive advice for improvement.
Followed lesson plans designed by absent teachers.
Enforced school and class rules to maintain order in the classroom.
Implemented classroom management techniques to maintain a positive learning environment.
Monitored student behavior and administered discipline as needed.
Monitored student performance and provided feedback to inform instruction.
Collaborated with other educators to plan and review instruction.
Assisted students in mastering subject material and preparing for tests.
Developed lesson plans to align with grade-level standards and objectives.
Administrative Assistant
City of Memphis
02.2004 - 10.2018
Facilitated training sessions for new software tools, increasing team productivity, and reducing learning curves.
Improved document processing speed by introducing automated templates for routine correspondence.
Developed a filing system for historical documents, preserving important company records and improving access to information.
Managed a filing system, entered data, and completed other clerical tasks.
Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks daily.
Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Maintained inventory of office supplies and placed orders.
Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.