Dedicated professional with a strong background in patient care and pharmacy operations. Skilled in workflow optimization, patient education, and interpersonal communication. Aiming to leverage expertise to improve operational efficiency and patient satisfaction.
Work History
Physical Therapy Aide
5 Months
Forward Motion Physical Therapy | 03.2026 - Current
Assisted physical therapists with patient care and rehabilitation exercises.
Supported patients in following prescribed exercise regimens to enhance recovery.
Prepared treatment rooms by setting up necessary tools and materials for sessions.
Maintained cleanliness and organization of therapy equipment and treatment areas.
Pharmacy Technician
1 Year 2 Months
CVS Pharmacy | 06.2024 - 08.2025
Processed prescription orders efficiently, ensuring accuracy in medication dispensing.
Assisted pharmacists with patient consultations, addressing medication inquiries and concerns.
Operated pharmacy management software to track prescriptions and manage patient profiles.
Managed inventory levels, restocking shelves to maintain optimal product availability.
Customer Service Lead
1 Year
Walgreens | 01.2023 - 01.2024
Led customer service team to enhance operational efficiency and improve response times.
Developed strategies to address customer feedback, improving overall satisfaction ratings.
Trained and mentored new staff to ensure adherence to company policies and best practices.
Implemented streamlined communication processes between departments, fostering collaboration and information sharing.
Volunteer Coordinator
4 Years 2 Months
Islamic Center Of Passaic County | 06.2022 - Current
Organized community outreach initiatives to increase volunteer engagement and participation rates.
Developed and implemented training materials for new volunteers, enhancing onboarding processes.
Coordinated volunteer schedules to ensure adequate staffing for community events and programs.
Facilitated communication between volunteers and management, fostering a collaborative environment.
Led regular meetings to assess program effectiveness and gather feedback from volunteers.
Education
Associate of Science - Science
Bergen Community College | Paramus, NJ | 05-2025
Dean's List [Fall 2023, Spring 2024, Fall 2024, Spring 2025]
3.9 GPA
Bachelor of Arts - Biology
Montclair State University | Montclair, NJ | 05-2027
Dean's List [Fall 2025, Spring 2026]
Presidential Scholarship Recipient
3.6 GPA
Skills
Patient care assistance
Patient care support
Patient education
Patient scheduling
Insurance verification
Billing support
Inventory management
Workflow optimization
Team collaboration
Problem-solving skills
Interpersonal communication skills
Accomplishments
Graduated High School with an Associates Degree, one of only twelve total students in my class.