Summary
Overview
Work History
Education
Skills
Timeline

Tamera Brooks

Jacksonville,FL

Summary

I was born in Jacksonville Florida, I am a Responsible, self motivated customer service professional with over six years of experience. Dedicated to setting and upholding standards while motivating the team to foster a culture of partnership and pride getting the job done right.

Sales professional with robust background in leading sales teams to drive results and exceed targets. Known for strong leadership and focus on team collaboration, ensuring adaptability to changing market conditions. Expertise in sales strategy and team development, combined with reliable and results-oriented approach.

Overview

6
6
years of professional experience

Work History

Sales Representative Team Leader

American Glass Proffesionals
01.2024 - Current
  • Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
  • Established a positive work environment through clear communication, encouragement, and recognition of achievements.
  • Built an successful relationship with dealerships such as Toyota, Kia, Coggin dealers, Hanania and Ford.
  • Actively participated in industry conferences as both an attendee and speaker to further develop professional network connections.

Manager

Belk Salon
01.2022 - Current
  • Monitoring salon payroll and non pay-roll expenses to achieve annual expense % goals.
  • Adequate staffing to meet customer service expectations and sales goals.
  • Responsible for meeting or exceeding personal service and retail sales goals.
  • Controlling training and travel expenses.

Cosmetologist

SportsClips
01.2020 - Current
  • Educator and expert in haircuts for over 7 years.
  • Tamera specializes in health hair precision cuts, hair extensions and custom color placements on natural, relaxed and commercial hair exhibits exceptional attention to detail meeting the needs to every client.
  • Tamera continues to increase her knowledge through national and international training this allows Tamera to be very innovative and current with the industry.
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Processed payments, entering sales in register for prompt customer service.

Sales Assistant

Signet Jewelers
01.2019 - 01.2020
  • Created and managed employee schedules.
  • Trained and developed sales professionals.
  • Collaborates with GM & VP to set monthly and annual store goals.
  • Role molded appropriate sales techniques.
  • Ensured inventory control and best practices.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.

Education

High School Diploma -

Oakleaf High School
01.2020
  • Graduated maintaining an 4.3 gpa class of covid-19.
  • GPA: 4.5

Parisian Spa Institute
  • Accumulated a 4.9 gpa for the total of 1200 hours.
  • GPA: 4.9

No Degree - Business And Management

St. Johns River State, Orange Park, FL
07-2025

Skills

  • Leadership
  • Marketer
  • Customer service
  • Supervision
  • Problem-Solving
  • Microsoft
  • Customer Service
  • Strong Communication
  • Data-driven decision making
  • Negotiation expertise
  • Cold calling
  • Customer retention

Timeline

Sales Representative Team Leader - American Glass Proffesionals
01.2024 - Current
Manager - Belk Salon
01.2022 - Current
Cosmetologist - SportsClips
01.2020 - Current
Sales Assistant - Signet Jewelers
01.2019 - 01.2020
Oakleaf High School - High School Diploma,
Parisian Spa Institute - ,
St. Johns River State - No Degree, Business And Management

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Tamera Brooks