Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
References
Timeline
Generic

Tamera Drake

Suffolk,VA

Summary

Dynamic Retail Sales Associate with proven expertise at TJX Companies, excelling in customer service and problem-solving. Recognized for enhancing customer satisfaction through effective communication and teamwork. Successfully managed returns and exchanges, ensuring compliance with company policies while fostering a positive shopping experience. Adept at driving sales and promoting loyalty programs.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

TJX Companies
Suffolk, VA
10.2024 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.

Retail Sales Associate

TJX Companies
Virginia Beach, VA
05.2019 - 10.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Education

Associate of Science - Psychology

Old Dominion University
Norfolk, VA
05-2026

High School Diploma -

Ocean Lakes High School
Virginia Beach, VA
05-2021

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration

Affiliations

  • Enjoy reading a wide range of literature, from fiction to personal development, as a way to stay curious and continuously learn. I also enjoy going on regular walks—both for physical activity and to clear my mind, reflect, and stay energized throughout the day.

Languages

English
Full Professional

Accomplishments

  • Deans List
  • Award for volunteer work
  • Award from work (for working 3+ years)

Certification

  • CPR Certification

References

References available upon request.

Timeline

Retail Sales Associate

TJX Companies
10.2024 - Current

Retail Sales Associate

TJX Companies
05.2019 - 10.2024

Associate of Science - Psychology

Old Dominion University

High School Diploma -

Ocean Lakes High School

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