Tamera Eldredge
Marana,AZ
Summary
Dynamic, customer-focused leader with a proven track record in enhancing customer satisfaction and streamlining operations while upholding aviation safety policies. Strong verbal communication and discipline skills foster effective classroom management, ensuring high levels of student engagement and success. Results-oriented achiever adept at exceeding targets in fast-paced environments, combining strategic thinking with hands-on experience to deliver impactful solutions that drive organizational performance. Extensive knowledge of digital marketing tools complements a creative problem-solving approach, reinforcing a commitment to continuous improvement and regulatory compliance within the aviation sector.
Overview
13
13
years of professional experience
Work History
Substitute Teacher, K-12
ESS (Exceptional Student Services)
08.2023 - 12.2023
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Maintained day-to-day classroom management and discipline to promote learning initiatives for up to 28 students.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Online Grocery Associate
Fry's Marketplace
08.2022 - 04.2023
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Completed up to 25 orders in an eight-hour shift.
- Helped customers locate products and checked store system for merchandise at other sites.
- Tracked substitutions and informed customers of changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Fulfillment Associate
Amazon
09.2021 - 12.2021
- Operated material handling equipment to ensure efficient movement of products within fulfillment center.
- Followed safety protocols to minimize workplace accidents.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled over 125 orders quickly to maintain demanding productivity goals during eight-to-ten-hour shifts..
Commandant
US Army
11.2015 - 03.2021
- Directed training programs for over 200 personnel, enhancing operational readiness and skill proficiency.
- Implemented strategic initiatives to improve unit cohesion and morale among diverse teams.
- Managed 28 enlisted instructors, oversaw training program for 925 students', executed 1.5-million-dollar Aviation training budget.
- Participated in strategic planning and public relations.
- Demonstrated support of policies, procedures, and regulations established by organization.
- Developed, strengthened and maintained plans for various contingencies and emergency situations.
- Strengthened communication skills through regular interactions with others.
Aviation Operations NCOIC
US Army
08.2010 - 11.2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Master of Science - Emergency and Disaster Management
Touro University
Cypress, CA06.2009
Bachelor of Science - Health Care Management
Touro University International
Los Alamitos, CA06.2006
Skills
- Effective instructional strategies
- Clear and concise communication
- Exceptional Customer Service
- Interpersonal Skills
- Teamwork/Team Management
- Self-discipline
- Regulatory compliance
- Instructional strategies
- Multi-subject instruction
- Cultural Awareness
Legion of Merit
The Legion of Merit is a military award of the United States Armed Forces that is given for exceptionally meritorious conduct in the performance of outstanding services and achievements. I received this award for performing all duties and responsibilities as the Senior Enlisted Advisor for the Western Army Aviation Training Site.
Timeline
Substitute Teacher, K-12
ESS (Exceptional Student Services)
08.2023 - 12.2023
Online Grocery Associate
Fry's Marketplace
08.2022 - 04.2023
Fulfillment Associate
Amazon
09.2021 - 12.2021
Commandant
US Army
11.2015 - 03.2021
Aviation Operations NCOIC
US Army
08.2010 - 11.2015
Bachelor of Science - Health Care Management
Touro University International
Master of Science - Emergency and Disaster Management
Touro University