Tamera Williams
Covington
Summary
Enthusiastic teacher of 14 years of experience instructing students with wide range of learning abilities. Committed to creativity motivational and collaborative learning environments that encourage social and emotional growth. Driven Front Desk Agent highly skilled in managing reservations, telephone calls and customer inquiries. Poised and professional with total commitment to guest satisfaction.
Overview
5
5
years of professional experience
Work History
Infant/Toddler Teacher
Bright Horizons Childcare
12.2022 - Current
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Gathered materials and resources to prepare for lessons and activities.
- Actively encouraged children to develop their communication, problem-solving and social skills.
Front Desk Agent
Hilton Garden Inn Hotel
01.2019 - 10.2021
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Used internal software to process reservations, check-ins and check-outs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Responded swiftly to room requests and other inquiries made via establishment website, email, or phone.
Education
Early Childhood Education
Green River Community College
Auburn, WAHigh School Diploma -
Mount Rainier High School
Des Moines, WA06.2015
Skills
- Customer Service
- Daycare Management
- Infant, Toddler and Preschool Curriculum
- Proficiency
- Strong Work Ethic
- Dependable
- Organizational Skills
- Problem-Solving Skills
Timeline
Infant/Toddler Teacher
Bright Horizons Childcare
12.2022 - Current
Front Desk Agent
Hilton Garden Inn Hotel
01.2019 - 10.2021
Early Childhood Education
Green River Community College
High School Diploma -
Mount Rainier High School
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