Tamera Yazzie
Ganado,AZ
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about helping one in need,continuous learning and professional development.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Responsible and motivated individual ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
2025
2025
years of professional experience
Work History
Denny's
Dennys Restaurant
Chinle, Arizona
05.2024 - 08.2024
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Medical Assistant
Stewart Medical Group
Tempe, Arizona
02.2023 - 05.2023
- Prepared treatment rooms for patient examinations.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Organized patient charts before each day's clinic sessions began.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Documented notes during patient visits.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Responded to patient callbacks and phone-in prescription refill requests.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Cleaned and maintained medical equipment following procedures and standards.
- Measured vital signs and took medical histories to prepare patients for examination.
- Changed dressings on wounds to prevent infection and check for healing.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Optical Assistant
Associated Retina Consultants
Peoria, Arizona
08.2022 - 11.2022
- Demonstrated how to properly insert and remove contact lenses.
- Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
- Cleaned and sterilized work surfaces before beginning each job.
- Conducted vision screenings using specialized equipment.
- Cleaned and performed minor maintenance on examination equipment and glasses.
- Screened patients for issues and pupil dilation and papillary function.
- Examined eyes with instruments and pharmaceutical agents to determine visual acuity.
- Maintained clean, organized and well-stocked examination rooms by resetting spaces between appointments.
- Utilized electronic health record systems for accurate and efficient patient data management.
- Supported optometrist with vision screenings and exams by prepping rooms with medical instruments.
EVS Housekeeper
Phoenix Children's Hospital Foundation
Phoenix, Arizona
- Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
- Followed company uniform, performance and security policies with every job.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Kept business entrances clean, tidy and professional in appearance.
- Stocked linen closets with fresh linens on a daily basis.
- Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
- Participated actively in training sessions related to housekeeping duties and safety protocols.
- Reported any safety hazards or equipment malfunctions immediately to the supervisor.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Promptly responded to emergency situations such as spills or broken items requiring immediate attention.
- Sanitized patient rooms after discharge using appropriate chemicals and supplies.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Serviced, cleaned and restocked restrooms.
- Responded quickly to calls for spills and other potentially dangerous situations.
- Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
- Dusted furniture, machines or equipment.
- Utilized standard cleaning products such as bleach, disinfectants, glass cleaner in accordance with OSHA regulations.
- Demonstrated excellent customer service skills while interacting with guests and staff members.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Cleaned and maintained all patient rooms, bathrooms, corridors, offices and other assigned areas according to established procedures.
- Reviewed daily schedules to plan out cleaning routines and gather needed supplies.
- Performed daily cleaning tasks such as dusting, mopping floors, vacuuming carpets, emptying wastebaskets, scrubbing toilets and sinks.
Education
Medical Assistant -
UEI College
Mesa, AZ03-2023
Skills
- Basic math
- Self-Directed
- Analytical and critical thinking
- Friendly, positive attitude
- Organizational skills
- Recordkeeping
- Teamwork and collaboration
- First Aid/CPR
- Active listening
- Data entry
- Excellent communication
- Networking
Timeline
Denny's
Dennys Restaurant
05.2024 - 08.2024
Medical Assistant
Stewart Medical Group
02.2023 - 05.2023
Optical Assistant
Associated Retina Consultants
08.2022 - 11.2022
EVS Housekeeper
Phoenix Children's Hospital Foundation
Medical Assistant -
UEI College