Tamesha Scott
Fayetteville,NC
Summary
Professional shopping expert with history of delivering high-quality, personalized services to meet diverse client needs. Proven ability to navigate online platforms and curate product selections to enhance customer satisfaction. Known for collaborative work style and adaptability to changing client demands, ensuring seamless and efficient service.
Overview
9
9
years of professional experience
Work History
Online Personal Shopper
Walmart
Fayetteville, NC
09.2023 - Current
- Curated personalized shopping experiences based on customer preferences and feedback.
- Leveraged Walmart's online platform to efficiently process orders and manage inventory.
- Developed expertise in product selection, ensuring high-quality recommendations for customers.
- Streamlined order fulfillment processes, enhancing overall customer satisfaction rates.
- Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.
- Managed online orders, ensuring timely fulfillment and accurate product selection.
- Collaborated with inventory teams to maintain product availability and optimize stock levels.
- Utilized Walmart's digital tools to enhance user experience and streamline shopping processes.
- Curated personalized shopping experiences based on individual customer preferences and needs.
Front Desk Receptionist
Extended Stay America
Fayetteville, NC
08.2022 - 09.2023
- Greeted and assisted guests, ensuring a welcoming environment and prompt service.
- Managed reservations using property management software to enhance operational efficiency.
- Handled guest inquiries and complaints, providing timely resolutions to maintain satisfaction.
- Coordinated check-in and check-out processes, streamlining operations for front desk staff.
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Delivered exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Coordinated room assignments and maintained accurate reservation records in the property management system.
- Supervised front desk staff, providing training and support to enhance team performance.
Pavilion Parking
Cape Fear Valley Medical Center
Fayetteville, NC
09.2017 - 12.2022
- Managed daily parking operations to ensure efficient vehicle flow and customer satisfaction.
- Trained new staff on operational procedures and safety protocols, enhancing team performance.
- Implemented process improvements that reduced wait times during peak hours.
- Monitored parking facilities for compliance with regulations and reported issues promptly.
- Mentored team members on best practices for customer service and facility maintenance.
- Conducted regular audits of parking facilities, identifying areas for improvement.
Education
High School Diploma -
Kingstree High School
Kingstree, SC05-2010
Skills
- Patience and empathy
- Customer service expertise
- Sales experience
- Product picking
- Strong fashion sense
- Store relations
- Customer service
- Attention to detail
- Hospitality and accommodation
- Online order processing
- Prioritizing orders
- Upbeat and outgoing attitude
- Decision-making
- Flexible schedule
Timeline
Online Personal Shopper
Walmart
09.2023 - Current
Front Desk Receptionist
Extended Stay America
08.2022 - 09.2023
Pavilion Parking
Cape Fear Valley Medical Center
09.2017 - 12.2022
High School Diploma -
Kingstree High School