Tameya Brown
Philadelphia,PA
Summary
Dedicated and passionate job seeker with a solid background in customer service and healthcare administration, seeking an entry-level position. Experienced Patient Representative skilled in managing patient interactions, scheduling, and providing support in medical office settings. Adept at handling complex inquiries, resolving issues, and ensuring effective communication between patients and healthcare providers. Known for strong organizational skills, attention to detail, and commitment to enhancing patient satisfaction. Maintains high standards of ethics, professionalism, and regulatory compliance.
Overview
7
7
years of professional experience
Work History
Intern
Dental Hygiene
- Accurately collected and recorded patient medical and dental histories
- Expertly charted conditions of decay and disease to prepare for diagnosis and treatment by the dentist
- Educated patients regarding preventive dental care, plaque control, causes and treatment of dental problems and oral healthcare services
- Applied fluorides or and placed sealants in order to inhibit tooth decay
- Implemented irrigation and desensitizing procedures or products as adjunctive to periodontal therapy
- Administered local anesthetics and removed sutures and dressings
- Expertly managed difficult or emotional patient situations and responded promptly to patient needs
- Took classes tailored to learning about how to interact and communicate with patients as well as participated in clinical where I’ve serviced patients, scheduled appointments, sterilized medical equipment and worked as a team along with my classmates
- Developed professional standards as a medical professional such as appearance, hygiene, quality of care and ethics.
Self Employed Business Owner
Hair2Impress
Philadelphia
- Current
- Created a Hair business that has been successfully running for over 4 years
- Scheduled and attended to over 300+ clients
- Provided comfortable and professional setting to clients to have their hair serviced
- Communicated and answered all questions and concerns customers presented
- Collected and managed all finances coming into my business
- Made sure all clients left satisfied and if they were not satisfied corrected the problem to ensure happy clients.
Restaurant Team Member
Panera Bread
Philadelphia, PA
03.2019 - 03.2020
- Used proper techniques to prepare food and ingredients.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Operated register to process payments and collect cash payment for order totals.
- Cultivated warm relationships with regular customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Daycare Teacher's Assistant
In Good Hands LLC
Philadelphia, PA
05.2017 - 09.2017
- Complied with strict safety and organizational regulations, policies, and procedures.
- Served as positive role model, promoting healthy interpersonal behaviors.
- Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
- Consistently enforced disciplinary limits for structured environment conducive to learning.
- Established safe play environment for children.
Education
A.A Health Care Studies -
Community College of Philadelphia
Skills
- Vital signs aptitude
- Dental x-rays (PSP, Digital, Film)
- Tobacco cessation programs
- Patient Care
- Medical Terminology
- Administrative Skills
- Customer Service
- Medical coding and billing
- Medical equipment maintenance
- Teamwork and collaboration
- Empathy
- Problem solving
References
Available Upon Request
Timeline
Restaurant Team Member
Panera Bread
03.2019 - 03.2020
Daycare Teacher's Assistant
In Good Hands LLC
05.2017 - 09.2017
Intern
Dental Hygiene
Self Employed Business Owner
Hair2Impress
- Current
A.A Health Care Studies -
Community College of Philadelphia