Reliable professional with over 4 years in customer service and team collaboration. Known for effective cash management and maintaining high food safety standards, contributing to an enhanced shopping experience and operational efficiency.
Overview
17
17
years of professional experience
Work History
Front End /Bakery Sales Assistant
Haggen Food & Pharmacy
Marysville, WA
05.2016 - 06.2019
Assisted customers with product selection and recommendations to enhance shopping experience.
Maintained product displays ensuring freshness and visual appeal to attract customers.
Processed transactions efficiently while handling cash and electronic payments accurately.
Collaborated with bakery team to manage inventory levels and minimize waste effectively.
Billing/Collections Manager
Kidney and Arthritis Center
Everett, WA
02.2003 - 04.2016
Led collections team to achieve timely recovery of outstanding debts.
Developed and implemented strategies to enhance collection processes and improve cash flow.
Trained staff on best practices for patient account management and customer service.
Analyzed collection trends to identify areas for process improvement and operational efficiency.
Collaborated with healthcare providers to resolve billing disputes and ensure patient satisfaction.
Front End Assistant
Safeway
Federal Way, WA
01.2002 - 01.2004
Assisted customers with product inquiries, enhancing overall shopping experience.
Managed inventory levels, ensuring product availability and organization on sales floor.
Collaborated with team to maintain cleanliness and safety standards in store environment.
Trained new staff on company policies and procedures, fostering a cohesive team dynamic.
Education
Medical Billing Specialist - Medical Coding And Billing
Penn Foster Career School
Scranton, PA
09-2014
High School Diploma -
Skykomish High School
Snohomish, WA
05-1985
Skills
Patience and empathy
Reliability and punctuality
Cleanliness and hygiene
Cash handling proficiency
Food safety compliance
Food preparation
Stocking and shelving
Customer service
Friendly and outgoing
Punctual and reliable
Cleaning and sanitizing
Team collaboration
Food handling safety
Food safety
Timeline
Front End /Bakery Sales Assistant
Haggen Food & Pharmacy
05.2016 - 06.2019
Billing/Collections Manager
Kidney and Arthritis Center
02.2003 - 04.2016
Front End Assistant
Safeway
01.2002 - 01.2004
Medical Billing Specialist - Medical Coding And Billing